Engineering Operations Technician, ADC InfraOps DCEO

Engineering Operations Technician, ADC InfraOps DCEO Job ID: | Amazon Data Services, Inc. Overview AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all AWS data centers and equipment to ensure customers have continual access to our services. We work on challenging problems across supply‑chain variables and need talented people to help. You’ll join a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest safety and security standards while providing infinite capacity at the lowest cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers ownership. Role Summary The Data Center Engineering Operations Technician (EOT) is Amazon’s front‑line responder for hands‑on electrical and mechanical equipment troubleshooting and operation. Equipment includes stand‑by diesel generators, switchboards, UPSs, PDUs, AHUs, pumps, motors, VFDs and building automation systems. They provide 24/7 shift coverage, which may include 12‑hour shifts, rotating shifts, 3‑, 4‑ or 5‑day work weeks. This position requires the candidate to be a US citizen with an active Top Secret security clearance and SCI eligibility. Key job responsibilities Operate and maintain mechanical and electrical emergency generators, fire/life safety equipment and other data center equipment. Troubleshoot facility and rack‑level events within internal SLAs. Perform limited maintenance tasks including filter changes, HVAC preventive maintenance, rack power installs, rack PDU and rack ATS replacements. Support Data Center Operations technicians. Perform root cause analysis of equipment failures. Ensure all safety procedures are adhered to while working. Work a 12‑hour shift on rotating 3‑ or 4‑day work weeks. Take daily operational readings of mechanical and electrical equipment through routine rounds and log taking (temperatures, voltages, currents, etc.). Utilize internal CMMS to manage building workflows and spare‑part inventory. Supervise contractors performing servicing or preventive maintenance. Respond to off‑hour emergency calls per on‑call rotation for any region’s sites. Fully comply with all physical security procedures and policies. Drive innovation while reducing operational costs in the facilities. Manipulate small wires and objects. Physical and Work Conditions Walk job sites in uneven terrain. Work at heights and from ladders. Regularly lift and/or move up to 39 pounds; participate in group lifts for 40 pounds or more. Bend or twist the body into unusual positions while working. Push or pull heavy objects into position. Work in noisy environments. A day in the life After initial training you support data center infrastructure operations on a shift schedule for the 24/7 staffing model. You receive information from peers finishing shifts, review the maintenance schedule and perform routine system checks. Together with your shift partner you conduct preventive maintenance, troubleshoot issues, perform repair actions and maintain facilities. You author technical procedures, work orders, and pursue advanced qualifications and projects as your career progresses at AWS. About the team The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for customers in the Intelligence Community. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive cloud platform. We pioneered cloud computing and continue to innovate, powering the businesses of startups to Global 500 companies. Diversity and Inclusion Amazon values diverse experiences and encourages all qualified candidates to apply. We support work‑life harmony and strive for flexibility. Our culture fosters inclusion and continuous learning. Mentorship and Career Growth We provide knowledge‑sharing, mentorship, and career‑advancing resources to help you grow as a professional. Basic Qualifications 3+ years of maintenance experience on mechanical or electrical equipment in a mission‑critical environment (e.g., data center, telecom). Experience with building management systems (BMS/EPMS). Current, active US Government Security Clearance of Top Secret with SCI eligibility or above. Preferred Qualifications Associate’s Degree in Electrical Engineering, Mechanical Engineering, or related discipline. Data center operations experience or experience operating electrical/mechanical systems in a mission‑critical environment. Fundamental knowledge of network design, layout, and low‑voltage (copper/fiber) cabling. Experience with building management systems and data collection/trending. Operating engineering license(s) such as DC II, DC III, or equivalent; Electrical or Mechanical Journeyman License, CFC license, NFPA 70E certification. Important FAQs for current Government employees Before proceeding, please review the following FAQs: Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. If you have a disability and need a workplace accommodation, please visit for more information. #J-18808-Ljbffr