Transportation Representative, ATS Relay Ops

2 settimane fa


Milano, Italia Amazon A tempo pieno

Transportation Representative, ATS Relay Ops Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Key Job Responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. Basic Qualifications Candidate Must have good communication Skills and should be able to speak Hindi and English Preferred Qualifications Experience communicating and presenting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr



  • Milano, Italia Amazon A tempo pieno

    Transportation Representative, ATS Relay OpsJob Description for L2 associatesOverviewThe L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners you ARE Amazon.L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and providing process improvement...


  • milano, Italia Amazon A tempo pieno

    Transportation Representative, ATS Relay OpsJob Description for L2 associatesOverviewThe L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement...


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  • Milano, Italia Amazon A tempo pieno

    Job Description for Transportation Representative – NOC NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick‑up and delivery of freight from vendors to Amazon fulfillment...


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