Bilingual Fleet Operations Specialist – GE/EN
5 giorni fa
Bilingual Fleet Operations Specialist – GE/EN (F/M) Join Otoqi as a Bilingual Fleet Operations Specialist. The role focuses on ensuring high quality service and operational performance for our car‑sharing partners across France, Germany, Italy, and the Netherlands. Job Description Oversee daily operations for key car‑sharing partners, monitoring missions and resolving issues to maintain on‑time completion. Serve as the primary point of contact for the driver community, building long‑term relationships and support before, during, and after missions. Coordinate client back office and allocate missions to drivers. Track assignments in real time to confirm correct driver assignment. Suggest process improvements to minimize operational issues. Provide data‑driven insights and reporting to the Driver Acquisition team to inform recruitment needs. Expected Outcomes High driver engagement and improved retention. Strong customer satisfaction with reliable service and fewer escalations. Efficient mission allocation with faster assignment times. Clear process enhancements driven by actionable insights. Timely recruitment feedback ensuring suitable driver onboarding. Your Profile At least 1 year of operations experience, ideally in a fast‑paced or mobility environment. Structured, efficient problem‑solver capable of rapid decision making. Dynamic, eager to learn, thriving in a changing environment. Resilient and calm under pressure with effective decision skills. Excellent interpersonal and communication skills; handles multiple calls simultaneously. Fluent in German; proficient in English. Nice To Have Experience in delivery, fleet management, or car‑sharing operations. Familiarity with real‑time tracking tools or operations management software. Basic data analysis skills to identify trends and propose improvements. Fluency in Italian. Values at Otoqi Innovation – pioneering solutions for automotive logistics. Customer focus – building trust and transparency with partners. Team spirit – promoting collaboration and shared success. Determination – relentless pursuit of excellence. What Else We Offer Career development – autonomy and growth opportunities. International environment – operations in France, Italy, Germany, with expansion plans. Flexible work policy – hybrid/remote options for work/life balance. Other Details And Perks Contract type: 3° livello CCNL Commercio Meal vouchers: 8€/day Additional perks: mental health coaching, daily snacks and fruit, learning budget. Interview Process Phone interview with Hermine (Talent Acquisition Manager) – 30 minutes. Interview with Enrico (Business Unit Manager) or Daniele (Operations Manager) – 1 hour. Technical interview with Enrico (Business Unit Manager) – 1 hour. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr
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Bilingual Fleet Operations Specialist – Ge/En
4 giorni fa
Milano, Italia Otoqi A tempo pienoBilingual Fleet Operations Specialist – GE/EN (F/M)Join Otoqi as a Bilingual Fleet Operations Specialist.The role focuses on ensuring high quality service and operational performance for our car-sharing partners across France, Germany, Italy, and the Netherlands.Job DescriptionOversee daily operations for key car-sharing partners, monitoring missions and...
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Hybrid Bilingual Fleet Operations Specialist
4 giorni fa
Milano, Italia Otoqi Logistics Deutschland Gmbh A tempo pienoA leading logistics service provider is seeking a Bilingual Fleet Operations Specialist to manage operations for car-sharing partners.The role involves daily operational management, community relations with drivers, and provide real-time tracking.Candidates should have at least one year of experience in operations, be fluent in Italian and proficient in...
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Hybrid Bilingual Fleet Operations Specialist
5 giorni fa
Milano, Italia OTOQI Logistics Deutschland GmbH A tempo pienoA leading logistics service provider is seeking a Bilingual Fleet Operations Specialist to manage operations for car-sharing partners. The role involves daily operational management, community relations with drivers, and provide real-time tracking. Candidates should have at least one year of experience in operations, be fluent in Italian and proficient in...
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Bilingual Fleet Operations Specialist – IT/EN
5 giorni fa
Milano, Italia Otoqi A tempo pienoA leading automotive logistics company seeks a Bilingual Fleet Operations Specialist in Milan, Italy. Applicants should have superb communication skills and at least one year of operational experience. Responsibilities include managing day-to-day operations for car-sharing partners, fostering community relations, and providing insights to improve...
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Bilingual Fleet Operations Specialist – IT/EN
5 giorni fa
Milano, Italia Otoqi A tempo pienoBilingual Fleet Operations Specialist – IT/EN (F/M) Join to apply for the Bilingual Fleet Operations Specialist – IT/EN (F/M) role at Otoqi Since its inception in 2016 , Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform‑based...
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Bilingual Fleet Operations Specialist – IT/EN
5 giorni fa
Milano, Italia OTOQI Logistics Deutschland GmbH A tempo pienoBilingual Fleet Operations Specialist – IT/EN (F/M) Join to apply for the Bilingual Fleet Operations Specialist – IT/EN (F/M) role at OTOQI Logistics Deutschland GmbH Since its inception in 2016 , Otoqi has established itself as a leading scale‑up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble...
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Entry-Level Bilingual Fleet Ops – De/En
4 giorni fa
Milano, Italia Otoqi A tempo pienoA mobility service provider is looking for a Bilingual Fleet Operations Specialist to manage daily operations for car-sharing partners across Italy and beyond.The ideal candidate has at least 1 year of operations experience and is fluent in German and proficient in English.Responsibilities include overseeing operational performance, coordinating client...
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Entry-Level Bilingual Fleet Ops – DE/EN
5 giorni fa
Milano, Italia Otoqi A tempo pienoA mobility service provider is looking for a Bilingual Fleet Operations Specialist to manage daily operations for car-sharing partners across Italy and beyond. The ideal candidate has at least 1 year of operations experience and is fluent in German and proficient in English. Responsibilities include overseeing operational performance, coordinating client...
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Bilingual Fleet Operations Specialist – It/En
4 giorni fa
Milano, Italia Otoqi Logistics Deutschland Gmbh A tempo pienoBilingual Fleet Operations Specialist – IT/EN (F/M)Join to apply for theBilingual Fleet Operations Specialist – IT/EN (F/M)role atOTOQI Logistics Deutschland GmbHSince its inception in****, Otoqi has established itself as a leading scale-up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and...
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Bilingual Fleet Operations Specialist – It/En
2 giorni fa
Milano, Italia Otoqi A tempo pienoBilingual Fleet Operations Specialist – IT/EN (F/M)Join to apply for theBilingual Fleet Operations Specialist – IT/EN (F/M)role atOtoqiSince its inception in****, Otoqi has established itself as a leading scale-up in the automotive logistics sector, moving away from the old fashioned truck & trailer world, to a nimble and platform-based driver-on-demand...
