Italian Speaking Customer Service Smart Home Technology Company
3 giorni fa
Overview Mercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home solutions. Responsibilities Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian Provide comprehensive information about product features, usage, and benefits of smart home solutions Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience Document all customer interactions accurately in the CRM system for reference and follow-up Collaborate with technical teams to address complex issues and improve service delivery Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers Requirements Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus Experience in customer service, preferably within the technology or electronics sector Strong communication skills with the ability to convey technical information clearly Excellent problem-solving abilities and a proactive approach to customer issues Ability to manage multiple inquiries effectively and work well in a fast-paced environment Familiarity with customer relationship management (CRM) systems and basic technical troubleshooting Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. Job Details Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x Get notified about new Customer Service Specialist jobs in Italy . #J-18808-Ljbffr
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA technology consulting firm is seeking Italian Speaking Customer Service Representatives to assist customers with smart home technology. Responsibilities include managing inquiries, providing information on product features, and resolving technical issues. The ideal candidate should be fluent in Italian, have experience in customer service, and be open to...
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Italian Speaking Customer Service for Tech Company in Greece
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service for Tech Company in Greece 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn...
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