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Director of Rooms

2 settimane fa


Toscana, Italia Collegio alla Querce A tempo pieno

Company Description
Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants, and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool, and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.

Job Description
Join our team as the Director of Rooms and become one of the authors of our story. You will have the opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:

  1. Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
  2. Develop & mentor department leaders in each of the above noted areas.
  3. Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence.
  4. Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
  5. Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens.
  6. Maintain and champion the Auberge Resorts Collection Culture on property.
  7. Maintain knowledge of market trends, property systems, and standards.

Qualifications

  • Three or more years of experience in the luxury hospitality industry.
  • Strong aptitude in financial management, financial reports, and analysis.
  • Demonstrated track record of strong attention to detail and effective communication skills.

Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook, and Pinterest: @AubergeResorts and #AlwaysAuberge.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

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