Lavori attuali relativi a Advertiser Support Associate - Florence, Toscana - Amazon


  • Florence, Toscana, Italia Fingen S.p.A. A tempo pieno

    Fingen S.p.A. is seeking a talented Business Support Associate to join our team in Florence. As a business support associate, you will provide administrative support to our team and ensure the smooth operation of our daily activities.Your key responsibilities will include:Managing the company's administrative support functions;Ensuring accurate and efficient...


  • Florence, Toscana, Italia North Shore Healthcare A tempo pieno

    Geriatric Support AssociateWe are seeking a compassionate and dedicated Geriatric Support Associate to join our team at North Shore Healthcare. As a key member of our care team, you will provide essential support to our residents/patients, ensuring their safety and comfort. You will work collaboratively with the care team to develop and implement...

  • Support Associate

    2 settimane fa


    Florence, Toscana, Italia Marriott International A tempo pieno

    ResponsibilitiesPrepare fresh clean linen and spotless dining ware for guests.Operate and maintain cleaning equipment and tools, such as dishwashing machines and hand wash stations.Transport dishware across the hotel.The associate will do whatever it takes to get the job done. Follow all company and safety policies and procedures; report maintenance needs,...


  • Florence, Toscana, Italia Columbia Metropolitan Convention Center A tempo pieno

    Columbia Metropolitan Convention Center seeks a diligent Facilities Support Associate to maintain the cleanliness, upkeep, and general maintenance of our facility. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to adapt to changing situations.About the RoleThis is a critical position that plays a vital role...


  • Florence, Toscana, Italia Cozymeal A tempo pieno

    Discover.Savor.Connect.Welcome to the chef's table.Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much moreConsumers and companies alike use Cozymeal to...

  • GRANT Associate

    2 settimane fa


    Florence, Toscana, Italia ManpowerGroup A tempo pieno

    Talent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a GRANT Associate The Grant Associate will join the Corporate Grants &, Funding department, based in Florence. MAIN ACTIVITIES AND RESPONSIBILITIES The ideal candidate will be involved in several activities such as: Production of...

  • GRANT Associate

    2 settimane fa


    Florence, Toscana, Italia Manpower S.r.l. A tempo pieno

    Talent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for a GRANT Associate The Grant Associate will join the Corporate Grants & Funding department, based in Florence. MAIN ACTIVITIES AND RESPONSIBILITIES The ideal candidate will be involved in several activities such as:...


  • Florence, Toscana, Italia Cross Border Talents A tempo pieno

    Cross Border Talents is a dynamic company that offers an exciting opportunity for a Customer Service Professional to join our team in Lisbon.About the Job:In this role, you will work closely with customers to provide exceptional support and technical guidance on our social media platforms.Your main responsibility will be to enhance the customer experience by...


  • Florence, Toscana, Italia Starhotels S.P.A. A tempo pieno

    We are seeking a highly skilled Business Development and Sales Support Associate to join our team at Starhotels S.P.A. in Florence, Italy.Company OverviewStarhotels S.P.A. is a leading hospitality company that values Passion to Perform, People Development, Integrity and Social Responsibility, Ownership and Commitment, Dynamism and Embrace Change. Our goal is...

  • Litigation Associate

    2 giorni fa


    Florence, Toscana, Italia In-Finite Search Solutions A tempo pieno

    Job DescriptionJob DescriptionWe are seeking a Litigation Associate - Insurance Defense to join a top tier firm with an office in Columbia, SC.Minimum of 1-2 years of Insurance Defense desired, Litigation experience required.Wonderful growing firm with an awesome culture and tons of room for growth.Endless opportunity.Base salary listed, does not include...


  • Florence, Toscana, Italia Tn Italy A tempo pieno

    Talent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for an Insurance & Risk Associate .We are looking for an Insurance & Risk Associate, who will act within the Global Risk and Insurance department to support the Insurance and Enterprise Risk Management Functions in the process of risk...


  • Florence, Toscana, Italia TN Italy A tempo pieno

    Talent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for an Insurance & Risk Associate.We are looking for an Insurance & Risk Associate, who will act within the Global Risk and Insurance department to support the Insurance and Enterprise Risk Management Functions in the process of risk...

  • Sales Associate

    2 settimane fa


    Florence, Toscana, Italia Jobbit A tempo pieno

    Siamo alla ricerca di un Sales Associate per uno dei nostri punti vendita in Italia. La posizione richiede una persona dinamica e motivata che sia in grado di offrire un'eccellente esperienza di acquisto ai nostri clienti.Descrizione del RuoloIncontrare e accogliere i clientiFornire informazioni sui prodotti e aiutare i clienti a prendere decisioni...

  • Litigation Associate

    4 giorni fa


    Florence, Toscana, Italia In-Finite Search Solutions A tempo pieno

    Job DescriptionJob DescriptionWe are seeking a Litigation Associate - Insurance Defense to join a top tier firm with an office in Columbia, SC.Minimum of 1-2 years of Insurance Defense desired, Litigation experience required.Wonderful growing firm with an awesome culture and tons of room for growth.Endless opportunity.Base salary listed, does not include...


  • Florence, Toscana, Italia Cross Border Talents A tempo pieno

    Cross Border Talents is hiring a Social Media Advertising Support Specialist to join our team in Lisbon.About the Job:In this role, you will work closely with customers to provide exceptional support and technical guidance on our social media platforms.Your main responsibility will be to enhance the customer experience by resolving issues, reporting bugs,...

  • Litigation Associate

    3 settimane fa


    Florence, Toscana, Italia In-finite Search Solutions A tempo pieno

    Job DescriptionJob DescriptionWe are seeking a Litigation Associate - Insurance Defense to join a top tier firm with an office in Columbia, SC. Minimum of 1-2 years of Insurance Defense desired, Litigation experience required. Wonderful growing firm with an awesome culture and tons of room for growth. Endless opportunity. Base salary listed, does not include...

  • Litigation Associate

    4 settimane fa


    Florence, Toscana, Italia In-finite Search Solutions A tempo pieno

    Job DescriptionJob DescriptionWe are seeking a Litigation Associate - Insurance Defense to join a top tier firm with an office in Columbia, SC. Minimum of 1-2 years of Insurance Defense desired, Litigation experience required. Wonderful growing firm with an awesome culture and tons of room for growth. Endless opportunity. Base salary listed, does not include...


  • Florence, Toscana, Italia Jabil Circuit A tempo pieno

    About the JobThis role is an exciting opportunity to join our team at Jabil's Florence, KY facilities, where we are experiencing growth to support the manufacturing of servers. As a key member of our team, you will be responsible for ensuring the accuracy of SAP inventory at all times and performing various tasks related to receiving, stockroom management,...


  • Florence, Toscana, Italia Manpower S.r.l. A tempo pieno

    Talent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for a Antibiotic Market Access Associate – Primary and Specialty Care The Antibiotic Market Access Associate is accountable for devising, adapting and implementing Market Access activities for the launch and post launch...


  • Florence, Toscana, Italia ManpowerGroup A tempo pieno

    Talent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Global Market Access and Pricing Associate/Specialist – Primary Care The Global Market Access and Pricing Associate is accountable for devising, adapting and implementing Market Access activities for the launch and post launch...

Advertiser Support Associate

1 mese fa


Florence, Toscana, Italia Amazon A tempo pieno
Advertiser Support Associate - JP, Amazon

The Advertiser Support Operations team is seeking a detail-oriented Advertising Support Associate to join our team. In this role, you'll act as the primary interface between Amazon and our Advertisers, providing exceptional support and timely solutions. You'll provide prompt and accurate support on Advertiser contacts (Phone/Chat/Email) and resolve queries related to campaign setup, creative moderation, performance, delivery, reporting or any general questions related to their campaign or account. The ideal candidate is analytical, committed to meeting KPIs, and able to contribute to a positive team environment while ensuring advertiser satisfaction.


Key job responsibilities

  1. Empowers self-service Advertisers with timely and accurate assistance across chat, email, and phone channels.
  2. Reviews and evaluates advertising content (text, image, video) to comply with Amazon ad policy guidelines.
  3. Support Advertisers by providing feedback on rejected Ads based on policies/guidelines on Ads contents which might include negative, political, sexual images, text/product description, audio and videos.
  4. Uses strong interpersonal skills to maintain professional, positive interactions with Advertisers, effectively managing difficult issues.
  5. Demonstrates excellent time-management and judgment while utilizing departmental resources, tools, and procedures.
  6. Proactively reports operational challenges and escalates issues to appropriate contacts.
  7. Stays current with platform policies, industry trends, and regulatory requirements.
  8. Collaborates with cross-functional teams to improve ad review processes and policies.
  9. Consistently meets productivity, precision, and other operational metrics.
  10. Identifies and reports trends in policy violations or emerging issues.
  11. Contributes to a positive work environment, aiding teammates with difficult contacts as needed.
  12. Be part of a high-impact, strategically important team and your work will directly support Amazon's fast-growing advertising business, which is crucial to the company's long-term success.
  13. Play a key role in shaping the advertising experience for millions of Amazon customers and advertisers.
  14. The ideal candidate must demonstrate strong logical aptitude, communication skills, attention to detail, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem-solving skills.
  15. Provides proactive recommendations to improve the advertiser business/goals basis the campaign performance.

A day in the life

You tackle diverse advertiser inquiries, leveraging analytical skills to diagnose issues and provide data-driven solutions. From unblocking campaigns to crafting strategic recommendations, you balance customer satisfaction with platform integrity. Your attention to detail ensures thorough problem-solving, while navigating policies and legal requirements. By day's end, you've empowered businesses, turning challenges into growth opportunities. Your work directly impacts Amazon's advertising ecosystem, driving innovation and customer obsession.


About the team

The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do.

BASIC QUALIFICATIONS

- 6+ months of customer service experience
- 6+ months of driving process improvements experience
- Excellent verbal and written communication skills - English, Japanese and Chinese (Mandarin)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor Degree (Preferably B.Tech/B.Com)
- Ability to communicate ideas using simple language
- Ability to guide and maintain conversations. Demonstrate active listening and strong interpersonal skills. Confidence in using probing questions to gain insights.
- 1-2 years of live medium (especially phones) experience in Digital Marketing/ Advertising Sales, Consultation, Contact Centre or ITES (Information Technology Enabled Services) industry.
- An exceptional eye for detail, analytical and ability to solve problems given the fast-paced nature of our division, the aptitude to multi task.
- Confidence in the analysis of number-based reports and experience in MS Office (esp. Excel).
- Quick Learner, actively seek to expand knowledge and develop expertise.
- Global perspective and understanding of business concepts and objectives.
- Proven ability to work productively and efficiently in an independent setting.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Adheres to the provided schedule in a 24/7 environment including night shifts (rotational) and weekends, shifts are decided based on business requirement.
- This is a Virtual Role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables.
- Should have a stable internet connection with a minimum speed of 300 MBPS or better.
- Should have access to mobile phone at all times from a reliable provider.

PREFERRED QUALIFICATIONS

- 1-2 years of experience in live medium (especially phones) from Digital Marketing/ Advertising Sales, Consultation, Contact Centre or ITES (Information Technology Enabled Services) industry.
- Strong technical and analytical aptitude.
- Passion for online advertising and a track record of delivering outstanding results
- Excellent data management skill. Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr