Datacenter IT Technician Trainee, Data Centre Operations, Sydney

Datacenter IT Technician Trainee (6 months), Data Centre Operations, Melbourne Job ID: | Amazon Corporate Services Pty Ltd Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want you to meet us and help grow your technical skills At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer‑centric Company. You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center, working and troubleshooting hands‑on with servers and network equipment. You will interact with other teams such as logistics, networking, security, and more to get the job done. There is never a dull moment as each day presents different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.). Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large‑scale high‑density centers where you will help change the face of Technology in the region. We are looking for candidates to commit to a 6‑month contract and are committed to providing coaching and periodic assessments to help develop your skills. If successful after the 6‑month period you might be interviewed to join the Amazon family full‑time. For more info you can visit Key Responsibilities Perform diagnostics and troubleshoot all hardware and related problems Perform basic level OS troubleshooting Perform basic level configuration troubleshooting Perform replacement of our parts and devices Perform storage media (HDD, SSD etc.) sanitization and destruction tasks Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently Follow DC operations, logistics, security and safety related processes and guidelines Practice and enforce Amazon’s security and safety best practices This position requires working in a 24/7 operational environment with rotating shifts, including nights, weekends, and holidays. The successful candidate must be flexible and willing to work any assigned shift pattern, which typically follows a 12‑hour rotation (day/night). Shift schedules may be subject to change based on operational needs, and employees must be able to maintain alertness and effectiveness throughout their designated shifts. On‑call responsibilities may be required, and the ability to respond to emergency situations outside of regular shift hours is essential. Shift differential pay will be provided for non‑standard hours in accordance with company policy. Basic Qualifications Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations Basic IT troubleshooting experience and/or knowledge Physical ability to lift & rack equipment using our lifting equipment Valid driver’s license and personal vehicle to travel between sites Preferred Qualifications A degree or diploma at University or TAFE Linux knowledge Networking knowledge Passionate about IT infrastructure and hardware Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr