Junior Customer Success Manager
2 giorni fa
Overview We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan. You will operate at the intersection of customer success and early-stage sales activities. The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives. Responsibilities Support customer onboarding and adoption in complex, technical environments, working alongside Solution Architects and Engineers. Act as a first point of contact for customers on product usage, basic technical questions, and best practices. Monitor customer usage, engagement, and health metrics to proactively identify risks and opportunities. Conduct outreach activities (via structured sequences with emails, cold calls, linkedin messages) to engage potential new customers and support pipeline generation. Qualify inbound and outbound leads, understanding customer needs and technical context. Participate in discovery calls and demo sessions. Align the BU manager and the Sales manager in periodic pipeline check-ins. Ensure a smooth handover between Sales, Pre-Sales, and Customer Success phases. Collect and share customer feedback with Product and Engineering teams to drive continuous improvement. Maintain accurate customer and prospect information in the CRM system. Support reporting on customer success and commercial metrics (e.g. adoption, satisfaction, retention, early pipeline indicators). Qualifications 1–2 years of experience within a B2B software or technology-driven environment. Degree in a related field. Strong passion for technology. Comfortable with outbound activities such as emails and calls. Familiarity with CRM tools (e.g. HubSpot or similar) is a plus. Fluency in English. We offer We offer a four-dimension package: Compensation (fixed and variable) + Benefits + Growth opportunities + an inspiring Culture. Hybrid Workplace — We adopt a hybrid work scheme to support work-life balance, with an approach that combines 45% of the time working in the office and 55% working with flexibility. As stated in our Manifesto we reject any form of discrimination and we strive every day to embrace diversity and to guarantee inclusion. L&D and perks — Training path and access to Mia-Platform hub with a variety of training courses. Team building and many surprising events . Corporate benefits platform with significant discounts on the purchase of different types of services (gyms, travel, technology, etc.). Location: Via Milano, Lombardy, ITALY #J-18808-Ljbffr
-
Junior Customer Success Manager
20 ore fa
Bardi, Italia Mia-Platform A tempo pienoOverviewWe are now seeking a highly motivated Junior Customer Success Manager to join us in Milan.You will operate at the intersection of customer success and early-stage sales activities.The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.ResponsibilitiesSupport customer onboarding...
-
Junior Customer Success Manager
20 ore fa
Bardi, Italia Mia-Platform A tempo pienoOverview We are now seeking a highly motivated Junior Customer Success Manager to join us in Milan.You will operate at the intersection of customer success and early-stage sales activities.The role involves supporting customer adoption while proactively engaging potential new customers through outbound initiatives.ResponsibilitiesSupport customer onboarding...
-
Junior B2B Saas Customer Success – Learn
3 settimane fa
Bardi, Italia Flottando A tempo pienoUna azienda tecnologica in crescita sta cercando un Junior Customer Success Manager per supportare i clienti B2B.Il candidato ideale è uno studente o neolaureato che parla correntemente italiano e ha buone conoscenze di inglese.Lavorerà a contatto con il Customer Success Lead, contribuiendo a migliorare i processi e garantire il successo degli...
-
Jr. Customer Success Manager
3 settimane fa
Bardi, Italia Flottando A tempo pienoDescrizione dell'offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with...
-
Junior B2B SaaS Customer Success – Learn
4 giorni fa
Bardi, Italia Flottando A tempo pienoUna azienda tecnologica in crescita sta cercando un Junior Customer Success Manager per supportare i clienti B2B. Il candidato ideale è uno studente o neolaureato che parla correntemente italiano e ha buone conoscenze di inglese. Lavorerà a contatto con il Customer Success Lead, contribuiendo a migliorare i processi e garantire il successo degli utenti....
-
Customer Success Manager
20 ore fa
Bardi, Italia Digit'Ed A tempo pienoOverviewRicerchiamo una risorsa da inserire come Customer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.Responsabilità principaliGestione del portafoglio clienti e supporto continuativo post-venditaGestione dei...
-
Jr. Customer Success Manager
3 settimane fa
Bardi, Italia Flottando A tempo pienoOverviewJr.Customer Success Manager (B2B SaaS) Flottando•Como (CO), ITALYDescrizione dell'offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers,...
-
Jr. Customer Success Manager
4 giorni fa
bardi, Italia Flottando A tempo pienoOverviewJr. Customer Success Manager (B2B SaaS) Flottando•Como (CO), ITALYDescrizione dell’offerta di lavoroAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support...
-
Customer Success Specialist
4 giorni fa
Bardi, Italia Flottando A tempo pienoWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone...
-
Customer Success Manager
4 giorni fa
Bardi, Italia Dotforce Italia A tempo pienoRicerchiamo una risorsa da inserire come Customer Success Manager, che si occuperà della gestione dei clienti e dei rapporti con i fornitori, garantendo continuità, qualità del servizio e supporto nelle attività operative e commerciali.RESPONSABILITÁ PRINCIPALIGestione del portafoglio clienti e supporto continuativo post-venditaGestione dei rinnovi di...
