Senior Financial Analyst, Amazon Leo

Overview Job ID: | Amazon.com Services LLC Amazon Leo (Kuiper) is seeking a Senior Financial Analyst to join our Customer Operations Finance team. This role will support our mission to provide fast, affordable broadband to unserved and underserved communities worldwide through our constellation of Low Earth Orbit (LEO) satellites. You will partner with business teams across customer operations functions—including field services, customer support, payment processing, and bad debt management—to develop financial models, provide analytical insights, and support operational planning. This role offers the opportunity to contribute to building financial frameworks for a business that will transform internet connectivity worldwide. Key responsibilities Support financial planning and analysis for customer operations functions, including development of financial models, forecasting processes, and performance metrics Partner with business teams to analyze operational efficiency and identify cost optimization opportunities while maintaining focus on customer experience Develop and maintain scorecards and metrics to track financial and operational performance, providing insights to leadership Conduct financial analysis for partnerships and vendor relationships, including contract evaluations and cost assessments A day in the life In this role, you'll collaborate with various stakeholders to analyze customer operations costs and performance. You might start your day reviewing field services installation metrics, then transition to analyzing customer support cost trends with the operations team. You could be building a financial model to evaluate vendor proposals or preparing analysis on payment processing costs for a business review. Your work will support critical decisions that balance operational efficiency with our commitment to delivering an exceptional customer experience. About the team You'll be joining the Business Operations Finance team for Amazon's Project Kuiper, supporting the Customer Operations function. This team plays a critical role in ensuring the financial success of our global broadband service, working closely with field services, customer support, and other operational teams. As we build this business from the ground up, you'll have the opportunity to contribute to financial strategies that will directly impact our ability to deliver affordable, high-quality internet service to customers around the world. Basic Qualifications Bachelors degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) 3+ years of experience in tax, finance or a related analytical field 3+ years of applying key financial performance indicators (KPIs) to analyses 3+ years of creating process improvements with automation and analysis 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Preferred Qualifications 3+ years of building financial and operational reports/data sets that inform business decision-making Experience in financial modeling, P&L management or analysis Experience with cube engine tools (e.g. TM1, Cognos or Essbase), SQL and Data warehouse 3+ years of participating in continuous improvement projects to scale and improve controllership with measurable results Knowledge of field services and customer support/customer service operations and related KPIs Experience in telecommunications, internet service providers, or satellite industry finance Familiarity with global operations and multi-country financial management Understanding of subscription-based business models and related financial metrics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Compensation and benefits The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at Location and posting information USA, WA, Bellevue - 82,700.00 - 117,100.00 USD annually Posted: January 14, 2026 (Updated about 8 hours ago) Posted: January 27, 2026 (Updated about 11 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr