FQA Program Manager, JP Last Mile Delivery Experience
2 settimane fa
FQA Program Manager, JP Last Mile Delivery Experience Have you ever ordered a product on Amazon and when that package with the smiley arrived to you, wondered about its journey till it reached your hands? Have you asked about where it came from and how the driver is able to locate and deliver the package to my address? or How much it costs Amazon to deliver it to you? If so, the Amazon Logistics, Last Mile (AMZL) function is the right place for you The mission of AMZL is to provide the world class last mile experience to our customers by delivering each package to their doorstep, and aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a last mile operation, through a choice of innovative delivery options using the best systematic and technological tools to deliver high standard quality service. To ensure the best customer experience through AMZL last mile delivery, Last Mile Delivery Experience (LMDX) team will play a key role in analyzing metrics, introducing new methodologies to generate insights, and make recommendations to drive actions that directly impact our current and future customers. Key job responsibilities Lead, manage and execute programs for FQA operation to identify new opportunities for improving delivery quality through address quality improvement. Act as subject matter expert for tools used by FQA team, supporting the enhancements and new launches of tools collaborating with global teams to improve the effectiveness and impact of FQA operation. Support with analysis and insight into FQA’s/LMDX’s current initiatives, new initiatives, collaborating with new initiatives teams, global tech teams, by creating strategies and mechanisms to validate the FQA operations in the initial stages, before introducing these new work streams into FQA standard work streams. Basic Qualifications 2+ years of program or project management experience Business level of Japanese and business level verbal and written communication Level of English Preferred Qualifications Strong organization skills and ability to organize and manage multiple tasks simultaneously Sound business judgment, proven ability to influence others, and strong analytical thinking skills Strong executive presentation skills Knowledge of SQL, Tableau, Data Warehouse Excited about working in a diverse group and contributing to an inclusive culture Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
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Fqa Program Manager, Jp Last Mile Delivery Experience...
1 settimana fa
Milano, Italia Amazon A tempo pienoFQA Program Manager, JP Last Mile Delivery Experience Have you ever ordered a product on Amazon and when that package with the smiley arrived to you, wondered about its journey till it reached your hands?Have you asked about where it came from and how the driver is able to locate and deliver the package to my address?or How much it costs Amazon to deliver it...
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Fqa Program Manager, Jp Last Mile Delivery Experience
1 settimana fa
Milano, Italia Amazon A tempo pienoFQA Program Manager, JP Last Mile Delivery ExperienceHave you ever ordered a product on Amazon and when that package with the smiley arrived to you, wondered about its journey till it reached your hands?Have you asked about where it came from and how the driver is able to locate and deliver the package to my address?or How much it costs Amazon to deliver it...
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FQA Program Lead, Japan Last Mile Delivery
2 settimane fa
Milano, Italia Amazon A tempo pienoA leading logistics company is looking for a FQA Program Manager to join their Last Mile Delivery Experience team in Milan. The ideal candidate will have over 2 years of project management experience, business-level proficiency in Japanese and English, and strong analytical skills. Responsibilities include leading initiatives to improve delivery quality and...
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Last Mile Operations Manager — Drive Delivery Excellence
3 settimane fa
Milano, Italia Amazon A tempo pienoA leading global logistics company in Milan seeks an Operations Manager to oversee delivery operations. This role requires managing relationships with delivery providers, driving key performance metrics, and leading a team of over 100 associates. Ideal candidates have significant operational and performance management experience, alongside fluency in Spanish...
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Last Mile Operations Manager — Drive Delivery Excellence
3 settimane fa
Milano, Italia Amazon A tempo pienoA leading global logistics company in Milan seeks an Operations Manager to oversee delivery operations. This role requires managing relationships with delivery providers, driving key performance metrics, and leading a team of over 100 associates. Ideal candidates have significant operational and performance management experience, alongside fluency in Spanish...
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BI Engineer, Last Mile Delivery
4 settimane fa
Milano, Italia Amazon A tempo pienoA leading global e-commerce company is looking for a Business Intelligence Engineer to optimize last mile delivery through data analytics. The ideal candidate should have a strong analytical background, a Bachelor's degree in a quantitative discipline, and experience with ETL processes. You will influence product roadmaps and improve customer experiences by...
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BI Engineer, Last Mile Delivery
4 settimane fa
Milano, Italia Amazon A tempo pienoA leading global e-commerce company is looking for a Business Intelligence Engineer to optimize last mile delivery through data analytics. The ideal candidate should have a strong analytical background, a Bachelor's degree in a quantitative discipline, and experience with ETL processes. You will influence product roadmaps and improve customer experiences by...
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Area Manager, Last Mile Delivery
4 settimane fa
Milano, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts...
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Last Mile 3P Carrier Ops Manager
1 settimana fa
Milano, Italia Amazon A tempo pienoA global logistics company is seeking a Last Mile 3P Carrier Operations Manager in Milan, Italy to oversee and enhance Last Mile operations.This dynamic role involves managing key performance metrics and developing data-driven strategies to optimize operations.The ideal candidate will have over 4 years of experience in logistics management, advanced Excel...
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Operations Manager, Last Mile Operations
3 settimane fa
Milano, Italia Amazon A tempo pienoOperations Manager, Last Mile Operations About Amazon: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazons Operations...
