Customer Success Engineer
1 settimana fa
Customer Success Engineer - Italian Speaking Join Darktrace to apply for the Customer Success Engineer - Italian Speaking role. Darktrace is a global AI‑powered cybersecurity leader protecting around 10,000 organizations worldwide. The Customer Success Engineer (CSE) is a key member of the Customer Experience (CX) team, responsible for helping existing Darktrace customers adopt and get maximum value from the platform and services. Responsibilities Act as a Darktrace and security expert, consulting customers on cybersecurity solutions. Develop and maintain deep knowledge of the Darktrace platform, ensuring self‑sufficiency across all coverage areas. Conduct deployment discovery and architecture design reviews to maximize value across Network, Email, and Cloud deployments. Maintain relevant Darktrace certifications and stay current with industry knowledge. Use consultative guidance to shape customer priorities and align technical solutions. Discover and document customer needs, map solutions, and drive adoption. Own KPIs and renewal metrics to improve deployment and value delivery. Collaborate across teams—Customer Success Managers, Renewals, Analysts, Operations, and Sales—to meet customer goals. Communicate effectively with all personas, from IT admins to C‑suite executives. Document and update internal systems, maintaining organized records. Provide mentorship to junior CSE team members. Qualifications Relevant experience in Customer Success Engineering, Technical Account Management, or similar cybersecurity role. Strong knowledge of on‑premise and cloud networking (AWS, Azure, GCP). Experience in cybersecurity industry preferred. Additional expertise in Email Security, Incident Response, or Cloud Security Architecture a plus. Excellent communication skills and ability to build lasting business relationships. Fluency in Italian and English essential. Benefits Four weeks holiday plus public holidays. Birthday day off. Accident, death & disability insurance. Meal vouchers. Employee Assistance Program. Seniority level Mid‑Senior level. Employment type Full‑time. Job function Management and Manufacturing; Computer and Network Security. Get notified about new Customer Success Engineer jobs in Milan, Lombardy, Italy . #J-18808-Ljbffr
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milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips...
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Customer Success Engineer
2 giorni fa
Milano, Lombardia, Italia Optibus A tempo pienoAbout Optibus:Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success
5 ore fa
Milano, Italia E-Novia A tempo pienoJoin to apply for the Customer Success & Application Engineer role at e-Novia As a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.You will coordinate technical delivery activities, provide...
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Customer Success Engineer
2 settimane fa
Milano, Lombardia, Italia Akamas A tempo pienoWe're redefining cloud and Kubernetes resource optimization with AI. Join usAkamas is a software platform that reshapes IT resource optimization through AI, automation, and the domain expertise we've developed by working with some of the most demanding enterprise customers worldwide, achieving unprecedented levels of performance, efficiency, and cost...
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Customer Success Engineer
2 settimane fa
Milano, Lombardia, Italia Akamas A tempo pienoWe're redefining cloud and Kubernetes resource optimization with AI. Join usAkamas is a software platform that reshapes IT performance optimization through AI, automation, and the domain expertise we've developed by working with some of the most demanding enterprise customers across the world, achieving unprecedented levels of performance, efficiency, and...
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Customer Success
2 settimane fa
Milano, Italia Smart Robots A tempo pienoSmart Robots, a scale-up within the e-Novia Group , digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies. Our mission is to enable intelligent, efficient, and human‑centred factories by providing tools that support operators, improve quality, and digitalize manual processes. With over...
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Customer Success
1 settimana fa
Milano, Italia Smart Robots A tempo pienoSmart Robots, a scale-up within the e-Novia Group , digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies. Our mission is to enable intelligent, efficient, and human‑centred factories by providing tools that support operators, improve quality, and digitalize manual processes. With over...
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Customer Success
3 settimane fa
milano, Italia E-Novia spa A tempo pienoOverviewAs a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.You will coordinate technical delivery activities, provide training and support, and gather market feedback to guide product...
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Customer Success
2 settimane fa
milano, Italia Smart Robots A tempo pienoSmart Robots, a scale-up within the e-Novia Group, digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies. Our mission is to enable intelligent, efficient, and human‑centred factories by providing tools that support operators, improve quality, and digitalize manual processes. With over...
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Customer Success
2 settimane fa
Milano, Italia Smart Robots A tempo pienoSmart Robots, a scale-up within the e-Novia Group, digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies.Our mission is to enable intelligent, efficient, and human-centred factories by providing tools that support operators, improve quality, and digitalize manual processes.With over 100...
