Customer Operations Specialist
1 settimana fa
About the Role As a Regional Customer Operations Specialist, you will be a crucial part of our EMEA operations team, responsible for delivering exceptional customer service and ensuring smooth and efficient operations within the region. Reporting directly to the Regional Operations Manager, you will manage sales teams and customer inquiries, address issues, and optimize operational processes to enhance overall customer satisfaction. Responsibilities Serve as the primary point of contact for all sales teams and customer inquiries within the region, responding promptly and ensuring high customer satisfaction. Oversee the order entry process, ensuring accuracy and timely fulfillment of customer orders; collaborate with warehouses and Customer Operations team to track shipments and coordinate deliveries. Work closely with the finance team to resolve issues related to invoices, credit, or RMA. Monitor inventory availability and collaborate with the Customer Operations team to meet customer demands while minimizing carrying costs. Continuously assess operational processes to identify opportunities for improvement and implement streamlined procedures with the Regional Operations Manager. Liaise with sales, warehouse, Customer Operations, and finance teams to coordinate activities and ensure a seamless flow of operations. Requirements A degree or significant experience in Supply Chain Management or a related field. Proven experience in customer service, operations, or logistics, preferably in a regional context. Excellent communication and interpersonal skills to interact effectively with customers and internal teams. Strong problem‑solving abilities to address customer issues and operational challenges. Detail‑oriented with a focus on accuracy in order processing. Experience with an ERP system (Priority ERP appreciated but not mandatory). Ability to work in a fast‑paced environment and manage multiple tasks simultaneously. Collaborative team player with the capability to work independently. Strong organizational and time‑management skills to prioritize tasks and meet deadlines. Knowledge of regional regulations and customs procedures is an advantage. Fluent in Italian, English, and German (Spanish considered a plus). #J-18808-Ljbffr
-
Customer Operations Specialist
1 settimana fa
Milano, Italia Whatjobs A tempo pienoAbout the RoleAs a Regional Customer Operations Specialist, you will be a crucial part of our EMEA operations team, responsible for delivering exceptional customer service and ensuring smooth and efficient operations within the region.Reporting directly to the Regional Operations Manager, you will manage sales teams and customer inquiries, address issues,...
-
Customer Operations Specialist
1 settimana fa
Milano, Italia Sibill Srl A tempo pieno**Who we are**: Sibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform. We’re backed by top international investors such as...
-
Customer Operations Specialist
2 settimane fa
Milano, Italia Sibill S.r.l. A tempo pienoWho we are Sibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform. We're backed by top international investors such as Keen...
-
Customer Operations Specialist
2 giorni fa
milano, Italia Sibill S.r.l. A tempo pienoWho we are Sibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform.We’re backed by top international investors such as Keen...
-
Customer Operations Specialist
2 settimane fa
Milano, Italia Sibill S.R.L. A tempo pienoWho we areSibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform.We're backed by top international investors such as Keen...
-
Sales Operations
1 settimana fa
Milano, Italia Experteer Italy A tempo pienoA leading technology company seeks a Sales Operations Specialist in Milan.This role involves providing expert customer service and operations support, managing client interactions, and ensuring customer satisfaction.Ideal candidates will have 2-5 years of experience in a multinational setting, with strong communication skills in English and a proactive...
-
Customer Operations Specialist
2 settimane fa
Milano, Italia Sibill S.r.l. A tempo pienoWho we are Sibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform. We’re backed by top international investors such as Keen...
-
Sales Operations
1 settimana fa
Milano, Italia Experteer Italy A tempo pienoA leading technology company seeks a Sales Operations Specialist in Milan. This role involves providing expert customer service and operations support, managing client interactions, and ensuring customer satisfaction. Ideal candidates will have 2-5 years of experience in a multinational setting, with strong communication skills in English and a proactive...
-
Customer Operations Specialist...
2 settimane fa
Milano, Italia Sibill S.R.L. A tempo pienoWho we are Sibill is the accounting and financial operating system for small and medium businesses (SMBs).Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform.We're backed by top international investors such as Keen...
-
Customer Operations
2 settimane fa
Milano, Italia Fieldwire A tempo pieno**Who are we looking for?** As a Customer Operations & Support Specialist, your objective is to ensure our customers get the most out of Fieldwire by answering their questions about our platform, executing repeatable back office operations tasks to set up premium subscription contracts and accounts, and creating how-to articles and onboarding guides in our...
