Global Service Manager
2 settimane fa
Job Description As Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. This role involves managing a large team, ensuring operational excellence, team development, and full alignment with service KPIs while maintaining a hands‑on approach and staying closely connected to field operations. An international company recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Responsibilities Operational and strategic management of the team Coordination of the Field Service, Customer Service, Helpdesk, and Service Administration teams Definition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability) Resource planning and budget management for the business unit Collaboration with commercial and technical departments to ensure an integrated and competitive offering Team management, with a focus on training, motivation, and skill development Direct interface with strategic clients and international partners Candidate Profile 10+ years of experience in similar roles, ideally within the industrial or packaging sectors Strong leadership and strategic mindset, with proven managerial capabilities Deep understanding of aftermarket business models, including spare parts and service sales dynamics Fluent in English; additional languages are a plus Willingness to travel internationally and work in dynamic environments Experience in entrepreneurial or fast‑growing contexts is a strong advantage Excellent interpersonal and communication skills, with a customer‑centric approach Results‑driven attitude, focused on performance and continuous improvement Desired Skills and Experience Aftermarket Strategy Packaging Machinery Packaging Equipment Industrial Automation Maintenance Contracts Spare Parts Management Field Service Operations Seniority Level Mid‑Senior level Employment type Full time Job function Manufacturing Industries Industrial Machinery Manufacturing Get notified about new Global Service Manager jobs in Mantua, Lombardy, Italy . #J-18808-Ljbffr
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Global Service Manager
4 settimane fa
Lombardia, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. The Service Manager will have the...
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Global Service Manager
2 settimane fa
Lombardia, Italia Michael Page A tempo pienoJob Description As Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. This role involves managing a large team, ensuring operational excellence, team development, and full alignment with service KPIs while maintaining a...
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Global Service Manager
4 settimane fa
Lombardia, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...
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Global Packaging Aftermarket Service Leader
2 settimane fa
Lombardia, Italia Michael Page A tempo pienoA leading global packaging company in Mantova is seeking a Global Service Manager to oversee Field Service Engineering and Help Desk teams. The ideal candidate will have 10+ years of experience in similar roles, strong leadership skills, and a deep understanding of aftermarket business models. This role involves operational management, team development, and...
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Global Packaging Aftermarket Service Leader
2 settimane fa
Lombardia, Italia Michael Page A tempo pienoA leading global packaging company in Mantova is seeking a Global Service Manager to oversee Field Service Engineering and Help Desk teams. The ideal candidate will have 10 years of experience in similar roles, strong leadership skills, and a deep understanding of aftermarket business models. This role involves operational management, team development, and...
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Strategic Account Manager, Global Money Movement
2 settimane fa
Lombardia, Italia Tink A tempo pienoA global payment solutions provider is seeking an experienced Account Manager in Milano to drive business growth and manage client relationships. You will enable significant revenue targets while delivering excellent client service. The ideal candidate has a strong sales background and excellent analytical skills, with a track record in managing complex...
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Culinary Deputy Manager — Global Event Hospitality Lead
3 settimane fa
Lombardia, Italia The iLUKA Collective A tempo pienoA leading hospitality provider is seeking a Culinary Deputy Manager for a global sporting event in Milan. The role involves managing food and beverage provisions, ensuring high-quality service, and collaborating with venue teams. Candidates must be fluent in English and Italian, possess excellent organisational skills, and have experience in event...
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Service Project Manager
3 settimane fa
Lombardia, Italia Hitachi Energy A tempo pieno2 days ago Be among the first 25 applicants The opportunity For our The opportunity For our Service Business Unit based in Lodi we are looking for a Service Project Manager who will be responsible for leading the execution of projects and ensuring that all related activities are executed in accordance with company procedures, contract specifications, quality...
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Account Manager
3 settimane fa
Lombardia, Italia CBRE Global Workplace Solutions A tempo pienoJoin to apply for the Account Manager role at CBRE Global Workplace Solutions (GWS) About the RoleAs a CBRE Account Manager, you will oversee building operations, maintenance, and account service delivery for the client facilities. This role combines responsibilities for facilities management and contract quality management, ensuring operational excellence,...
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Customer Service Manager
3 settimane fa
Lombardia, Italia Ingenico Group A tempo pienoCustomer Service ManagerDate: Sep 25, 2025 Company: Location: Milano, IT, 20157 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance....