Assistant Front Office Manager The Excelsior Florence
4 settimane fa
Position Summary Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit or credit. Set up accurate accounts for each guest upon check-in (i.e. share with separate room, tax, incidentals and comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g. Bellperson, Housekeeping) as necessary to resolve guest call request or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process. Report accidents, injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit or walk for an extended period of time. Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Experience Required: IC Key Skills Corrosion Inspection Computer Hardware And Networking KG Teaching Marketing & Branding Bpel Employment Information Employment Type: Full-Time Vacancy: 1 At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law. #J-18808-Ljbffr
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Segretario/a
4 settimane fa
Monza, Italia Giucas A tempo pienoJoin to apply for the Segretario/a role at Giucas Join to apply for the Segretario/a role at Giucas Get AI-powered advice on this job and more exclusive features. This range is provided by Giucas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Si ricerca per nuova agenzia di...
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Monza, Italia Marriott Hotels Resorts A tempo pienoDescription POSITION SUMMARY Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or...
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Assistant Restaurant Manager
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Monza, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just a few minutes from the historic centre. The property, part of the prestigious Relais & Châteaux collection, will offer 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for...
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Assistant Restaurant Manager
5 giorni fa
Monza, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just a few minutes from the historic centre. The property, part of the prestigious Relais & Châteaux collection, will offer 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for...
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Assistant Restaurant Manager
22 ore fa
Monza, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just a few minutes from the historic centre. The property, part of the prestigious Relais & Châteaux collection, will offer 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for...
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Assistant Restaurant Manager
4 giorni fa
monza, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just a few minutes from the historic centre. The property, part of the prestigious Relais & Châteaux collection, will offer 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for...
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Assistant Restaurant Manager
4 giorni fa
Monza, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just a few minutes from the historic centre. The property, part of the prestigious Relais & Châteaux collection, will offer 32 rooms and suites, a private villa, an exclusive SPA, a heated pool, two restaurants, and evocative spaces for...
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Monza, Italia Marriott Hotels Resorts A tempo pienoJob Summary Serves as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...
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Night Front Desk Manager
1 settimana fa
Monza, Italia Jobbit A tempo pienoA luxury hotel in Florence is seeking an Assistant Night Manager to oversee the Front Desk operations during overnight shifts. The successful candidate will ensure high levels of hospitality, manage guest check-ins and check-outs, and provide support to hotel staff. Candidates must have at least 2 years of experience in a Front Desk role, preferably within a...
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Night Front Desk Manager
1 settimana fa
Monza, Italia Jobbit A tempo pienoA luxury hotel in Florence is seeking an Assistant Night Manager to oversee the Front Desk operations during overnight shifts. The successful candidate will ensure high levels of hospitality, manage guest check-ins and check-outs, and provide support to hotel staff. Candidates must have at least 2 years of experience in a Front Desk role, preferably within a...
