Desktop Engineer L1
3 settimane fa
Join to apply for theDesktop Engineer L1role atIron Systems, Inc 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Key ResponsibilitiesProvide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in a pressurized environment. Build, configure and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components. Ensure tickets are updated on a daily basis. Support meeting room environment and video conferencing. Support printers, scanners, and other peripherals. Support mobile devices, such as iPads, iPhones, and Android devices. End-User Data backup and restoration when required in the course of a service incident. Smart hands support for data center equipment as per required SLA (in specified locations) Support troubleshooting of data center devices as directed by CLIENT Tech support. Replace defective component cards in data center equipment, including module removal, replacement, and patch cable reconnection. Daily tape change in support of local backup routine in required sites. Import / Export tapes to the tape libraries as advised by CLIENT tech support. Behavioral Skills RequiredThe individual must have good customer-facing skills and be well presented. Demonstrates independent and pro-active thinking. Builds effective relationships both within the team and across the business and Professional Services. Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices. Must be able to work alone and unsupervised, taking the initiative when necessary. Must be organized and prioritize work appropriately. Fully vaccinated techs Technical Skills & Experience RequiredMust have experience using a call logging system. Must have good working knowledge of Windows 7/10 and related Office applications. Support experience of MACs would be beneficial. Knowledge of mobile devices, in particular Androids and iPhones. Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components. Familiarity with Microsoft SCCM. Ability to replace defective parts, as identified by CLIENT. Excellent hands‑on experience in installation and troubleshooting DC equipment, rack and stack of the DC equipment/cable. Excellent communications are mandatory in English and the local language. Desired Educational RequirementsCompletion of CompTIA certifications—e.g., A+, Network+, etc. Completion (or near completion) of Microsoft certifications—e.g., MCP, MCITP, MCSE, etc. Seniority levelEntry level Employment typeFull-time Job functionInformation Technology IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at Iron Systems, Inc by 2x Get notified about new Desktop Engineer jobs inFlorence, Tuscany, Italy .#J-18808-Ljbffr
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Desktop Engineer L1
4 settimane fa
Monza, Italia Altro A tempo pienoJoin to apply for the Desktop Engineer L1 role at Iron Systems, Inc5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Key Responsibilities Provide on-site and desk-side support services to end users.Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC.Complete incidents and requests...
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Desktop Engineer L1
2 settimane fa
Monza, Italia Iron Systems, Inc A tempo pienoJoin to apply for the Desktop Engineer L1 role at Iron Systems, Inc 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Key Responsibilities Provide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and...
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Desktop Engineer L1
1 settimana fa
Monza, Italia Altro A tempo pienoJoin to apply for theDesktop Engineer L1role atIron Systems, Inc 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Key ResponsibilitiesProvide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and...
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IT Desktop Support
1 settimana fa
Monza, Italia Allied digital service A tempo pieno**Job Title**: IT Desktop Support Engineer **Overview**: We are seeking a skilled IT Desktop Support Engineer to provide hands-on technical assistance and ensure the smooth operation of end-user devices and systems. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage a wide range of hardware and software...
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Monza, Italia Speechify A tempo pienoA leading software company is seeking a Senior Software Engineer for Windows/Desktop Applications in Florence, Italy.The role involves leading the design and development of native Windows applications, enforcing best practices, and collaborating with cross-functional teams.The ideal candidate has over 3 years of experience in Windows desktop development...
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Monza, Italia Altro A tempo pienoA leading software company is seeking a Senior Software Engineer for Windows/Desktop Applications in Florence, Italy. The role involves leading the design and development of native Windows applications, enforcing best practices, and collaborating with cross-functional teams. The ideal candidate has over 3 years of experience in Windows desktop development...
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Senior Windows/Desktop Apps Engineer — Lead Native UI
1 settimana fa
Monza, Italia Speechify A tempo pienoA leading software company is seeking a Senior Software Engineer for Windows/Desktop Applications in Florence, Italy. The role involves leading the design and development of native Windows applications, enforcing best practices, and collaborating with cross-functional teams. The ideal candidate has over 3 years of experience in Windows desktop development...
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Monza, Italia Altro A tempo pienoSenior Software Engineer, Windows/Desktop Applications - Florence, ItalyJoin to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify.MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading –...
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Monza, Italia Speechify A tempo pienoSenior Software Engineer, Windows/Desktop Applications - Florence, ItalyJoin to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify.MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading –...
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Senior Software Engineer, Windows/Desktop Applications
1 settimana fa
Monza, Italia Speechify A tempo pienoSenior Software Engineer, Windows/Desktop Applications - Florence, Italy Join to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify. Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading...