Dining / Room service Attendant
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We are looking for dynamic and enthusiastic Dining Room / Room service attendant to join our Food & Beverage Thompson Rome Pre-opening Team Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Dining Room / Room service attendant works closely with outlet's colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.
Key Responsibilities
- Take orders of food and beverages and bring to the guests' room
- Operate according to established sequence and procedures.
- Answer guest inquiries, and make recommendations regarding food, beverage, and service
- Clear and reset trays at the conclusion of each course
- Maintain high standards of hygiene, presentation, and service throughout operations
- Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
- Provide a welcoming and professional service to guests
- Ensure compliance with service and hygiene standards at all times
- Promote a guest-focused and service-driven culture within the outlet
Candidate Profile
- Minimum of 2 years of progressive experience in a hotel or related hospitality environment
- High standards of personal presentation and grooming
- Preferably, know how to use the Micros system
- Strong knowledge of menu items and beverage offerings
- Ability to work effectively in Team, maintaining composure and objectivity also during pick times
- Strong interpersonal skills and a customer-oriented mindset
- Knowledge of the city of Rome and history
- Native or Fluent in Italian and English. Any additional language is a plus
- Flexible and supportive team player with a positive attitude
Welfare* and Benefits Package
- Employee discount rates at Hyatt properties worldwide
- Training and development opportunities to support your career development
- Being part of a multicultural diverse and inclusive team, passionate about their work
- Opportunity to grow and develop your career within an international hotel group
- Local discounts
- Meal Tickets
- RAL starting from level 3° CCNL Turismo Federalberghi contract, 23k superminimo assorbibile adjusted to the experience of the candidate
*Further details regarding welfare and benefits will be shared at a later stage, as the property is currently in its pre-opening phase and some aspects are still being finalized.
L’annuncio è rivolto a candidati di qualsiasi genere, età, nazionalità e background, nel rispetto delle normative vigenti in materia di pari opportunità. I dati personali trasmessi saranno trattati nel rispetto del Regolamento UE 2016/679 (GDPR) e utilizzati esclusivamente per finalità di selezione
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