customer experience support

2 settimane fa


WorkFromHome, Italia RANDSTAD Italia SpA A tempo pieno

Randstad Italia Spa, filiale di San Donato Milanese, cerca, per un importante azienda cliente, che opera nel settore Automotive , un CUSTOMER SUPPORT. Sede di lavoro: San Donato Milanese, con possibilità di smart working di un giorno alla settimana; Orario di lavoro: full time , 38h settimanali, dal lunedì al venerdì ; Si prevede un contratto di somministrazione a tempo indeterminato in STAFF LEASING; Inquadramento contrattuale: 30 k + buoni pasto da 8 euro per ogni giorno lavorato. Retribuzione annua: 28000€ - 34000€ Esperienza 2 anni Responsabilità Le attività principali saranno: il mantenimento e lo sviluppo di soluzioni customer-oriented finalizzate all’implementazione delle infrastrutture di supporto al Cliente; supportare il continuo sviluppo degli strumenti di analisi soddisfazione Cliente; Analisi e reportistica sull'utilizzo dei sistemi di self-care da parte dei Clienti. Monitoraggio ed analisi dei principali KPI di soddisfazione Cliente ; Supporto alle attività di Governance; Supporto nel mantenimento e sviluppo della piattaforma Qualtrics di survey ed analisi della soddisfazione Cliente. Qualifiche Il candidato ideale è in possesso dei seguenti requisiti: Laurea in discipline economiche, marketing o ingegneria. Esperienza di almeno un anno nella gestione dell'analisi di Customer Experience. Proattività, conoscenza e passione del prodotto automotive. Buona padronanza degli strumenti del pacchetto Office. Ottima conoscenza della lingua inglese (C1 scritto e parlato). La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad ( ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR). Livello di studio laurea triennale o equivalente #J-18808-Ljbffr



  • WorkFromHome, Italia Polylia Language Hub A tempo pieno

    Customer Support Agent role at Polylia Language Hub Work & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or Work From Anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH...


  • WorkFromHome, Italia Polylia Language Hub A tempo pieno

    Work & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or work from anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH – Work At Home Available) Job Description We are...


  • WorkFromHome, Italia Polylia Language Hub A tempo pieno

    We are looking for Spanish-speaking Customer Support Agents to work and travel in Greece. Location Greece (Athens or Work From Anywhere in Greece) Position Customer Support Agent Language Spanish Work Schedule Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type Full-time Remote Option YES (WAH – Work At Home Available)...


  • WorkFromHome, Italia Essence Coaching Group A tempo pieno

    Customer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish / English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual...


  • WorkFromHome, Italia KPMG Italy A tempo pieno

    Overview Join the digital revolution, helping us to optimise the customer experience and to develop predictive models for customer behaviour. Do Work That Matters - Your role and responsibilities. Do you want to pursue a profession that is truly meaningful and impactful? At KPMG, you will have the opportunity to help clients, the company and colleagues...


  • WorkFromHome, Italia Prestige Travel Agency By Mich A tempo pieno

    Overview Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for...


  • WorkFromHome, Italia Prestige Travel Agency By Mich A tempo pieno

    Overview Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for...


  • WorkFromHome, Italia Xperience Xscape Travels A tempo pieno

    As a Remote Customer Support Representative you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes. Requirements:...


  • WorkFromHome, Italia Xperience Xscape Travels A tempo pieno

    Remote Customer Support Representative (Entry-Level) Rome, Metropolitan City of Rome Capital, Italy As a Remote Customer Support Representative , you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in...


  • WorkFromHome, Italia Xperience Xscape Travels A tempo pieno

    Remote Customer Support Representative (Entry-Level) Genoa, Metropolitan City of Genoa, Italy As a Remote Customer Support Representative , you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer...