Solutions Account Manager
7 giorni fa
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Thribe We’re looking for a Solutions Account Manager with a strong technical background to work at the intersection of technology, customers, and revenue . This role is ideal for someone who started their career as a software engineer, technical PM, or solutions-oriented professional , and later moved closer to customers and business impact. You’ll work with enterprise clients , engaging directly with CTOs, Heads of Engineering, and VP-level stakeholders , supporting both account growth and new customer acquisition , in close collaboration with SDRs and the Solutions Engineering team. The role is based in Milan , with a hybrid setup (usually 3 days per week on-site, but it can be more flexible) . The budget for this role is up to €65,000 + company car and other benefits. This is not a classic sales role and not a pure customer success position: you’ll own commercial outcomes, always through a strong technical and consultative approach. Responsibilities Customer & Account Ownership Act as a trusted technical and commercial partner for enterprise customers Manage and grow existing accounts through upselling and expansion initiatives customers in evolving their architecture and platform usage in line with business needs New Business & Growth Take ownership of qualified inbound leads and warm opportunities Contribute to opening new enterprise accounts , working alongside SDRs and Solutions Engineers Participate in industry events, conferences, and meetups to build relationships and identify new opportunities Technical & Strategic Engagement Lead high-level conversations around cloud-native architectures, microservices, PaaS, and platform engineering Translate complex technical requirements into clear value propositions Work closely with Sales, Solutions, and Product teams to ensure alignment between customer needs and platform capabilities Requirements Previous experience as a software engineer, technical PM, solutions engineer, or similar Experience in customer-facing roles within B2B tech companies (SaaS, platform, cloud, DevOps, PaaS) Proven ability to engage with senior technical stakeholders in complex, enterprise environments Skills & Mindset Strong understanding of modern software architectures Commercial mindset: comfortable discussing value, scope, and commercial topics Ability to balance long-term relationships with ownership of business outcomes Clear, structured communication, especially on complex technical topics Comfortable working in a collaborative and pragmatic environment What this role is not Not cold calling or pure outbound sales Not a support-only or post-sales customer success role Not a junior or execution-only position You will be expected to own outcomes , not just activities. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Referrals increase your chances of interviewing at Thribe by 2x Get notified about new Solutions Account Manager jobs in Milan, Lombardy, Italy . #J-18808-Ljbffr
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