Logistics coordinator, Vendor Flex

Job ID: | Amazon Fulfillment Netherlands B.V.While the position is formally listed for VERI - Tilburg, the actual work location will be VEGN (Sodastream International BV, Dongenseweg 200, 5047 SH Tilburg, The Netherlands).Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. As a Process Assistant you will oversee the shift management in one of our Vendor Flex fulfillment nodes. You will drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.You will be responsible for coordinating the operational processes and workflow of Amazon customer orders, monitoring of several key performance indicators and constant communication with the logistics service provider.May require driving vehicles as part of role responsibilities.Key job responsibilitiesMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shiftsSupport and train employees to deliver great service and supervise them in their daily tasksSupport the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagementWork with other departments to find solutions to address common issues or support needs in areas of key performanceUse data analysis to identify ways to optimize safety, quality and productivityA day in the lifeAs a Process Assistant you will look after a key logistics service partner of Amazon and be based in their operational site. You’ll support the representatives to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.You’ll escape any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.Basic QualificationsAdvanced proficiency in Dutch in both written and verbal communication (C1 Common European Framework of Reference, CEFR)Relevant experience working with data analytics and using these metrics to identify problemsRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentPreferred QualificationsPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from youExperience of stakeholder management including building and maintaining professional relationshipsExperience in an operational environment, such as logistics, retail, hospitality, or customer serviceUpper intermediate proficiency in EnglishAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.#J-18808-Ljbffr