Field Service Technician

2 settimane fa


Parma, Emilia-Romagna, Italia Sidel A tempo pieno
Field Service Technician - Automation (W/M/D) Your opportunity

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Italy and abroad.

Your Mission
  • Install, commission and test Sidel equipment, including single machines and complete production lines
  • Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
  • Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
  • Administer equipment upgrades and optimisation, including hardware and software updates
  • Collaborate closely with project managers and technical support teams to ensure customer satisfaction
  • Train and empower client operators and maintenance technicians to ensure efficient equipment handling
  • Comply fully with Sidel and client safety rules, with clear communications throughout interventions
Your Profile
  • Technical degree (automation, mechatronics, electrotechnics, industrial maintenance…)
  • Strong technical curiosity and eagerness to learn continuously
  • Field experience preferred or strong motivation to learn on the job
  • Fluent Italian and good English skills, essential for working in a multicultural team
  • Willingness to travel extensively (often >80% of the time) and adapt to different international environments
  • Excellent interpersonal skills and customer service mindset
What we offer you
  • A comprehensive training program, combining factory learning, hands-on field sessions and digital training
  • Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus
  • Opportunity to work on technologically advanced machines recognised worldwide
  • A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
  • An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth
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