Concierge and Events
3 giorni fa
Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Celebrity CruisesThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations.The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision‑making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely mannerQualificationsAbility to speak English clearly, distinctly and cordially with guests.2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel.Experience in handling different types of events with 80+ guests.Guest services shipboard experience is an advantage.Essential duties and responsibilitiesActs as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate.Responds to escalated guest concerns in an upscale, considerate, professional and positive manner, showing empathy and actively listeningMaintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environmentMaintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferencesCoordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby‑sitting etc.As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.Seniority levelAssociateEmployment typeContractJob functionProject Management and Information TechnologyIndustriesTravel Arrangements, Hospitality, and Hotels and MotelsReferrals increase your chances of interviewing at Celebrity Cruises by 2xGet notified about new Concierge jobs in Milan, Lombardy, Italy .#J-18808-Ljbffr
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Concierge and Events
1 giorno fa
Turbigo, Italia Altro A tempo pienoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
2 giorni fa
Turbigo, Italia Altro A tempo pienoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
5 giorni fa
Turbigo, Italia Altro A tempo pienoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Celebrity CruisesThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison...
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Concierge and Events
3 giorni fa
Turbigo, Italia Altro A tempo pienoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Celebrity CruisesThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison...
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Shipboard VIP Concierge
1 giorno fa
turbigo, Italia Altro A tempo pienoA premium cruise line is seeking a Concierge to enhance guests' overall experience on board. The role involves high-level guest interactions, event coordination, and maintaining the luxury environment of the Concierge lounge. The ideal candidate will have strong hospitality and communication skills, with experience in high-end hotel settings....
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Shipboard VIP Concierge
2 giorni fa
Turbigo, Italia Altro A tempo pienoA premium cruise line is seeking a Concierge to enhance guests' overall experience on board. The role involves high-level guest interactions, event coordination, and maintaining the luxury environment of the Concierge lounge. The ideal candidate will have strong hospitality and communication skills, with experience in high-end hotel settings....
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VIP Concierge
5 giorni fa
Turbigo, Italia Altro A tempo pienoA leading cruise line located in Milan is seeking a dedicated Concierge to deliver exceptional service and oversee the overall guest experience for groups and VIPs. Candidates should possess excellent hospitality and communication skills along with a solid background in front desk operations in upscale hotels. This role requires attention to detail,...
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VIP Concierge
3 giorni fa
turbigo, Italia Altro A tempo pienoA leading cruise line located in Milan is seeking a dedicated Concierge to deliver exceptional service and oversee the overall guest experience for groups and VIPs. Candidates should possess excellent hospitality and communication skills along with a solid background in front desk operations in upscale hotels. This role requires attention to detail,...
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Global Events
5 giorni fa
Turbigo, Italia The Fork A tempo pienoA leading restaurant booking platform is seeking an experienced Office Manager and Event Coordinator to maintain high-quality office environments and manage corporate events. The ideal candidate should have at least 5 years of experience in office management and event planning. Fluency in English and Italian is required. The role involves supporting both...
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Regional Events Leader: Grow, Lead
5 giorni fa
Turbigo, Italia FeverUp A tempo pienoA global events management company is looking for a Regional Manager in Italy to lead a team in developing and executing events. The successful candidate will manage the region's P&L, develop and maintain relationships with C-level executives, and ensure the team's performance meets all KPIs. With a strong focus on project management and analytics, this role...
