Coffee Shop Barista

Additional Considerations (if any):-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description
Job Title: BaristaDepartment: Coffee ShopFLSA: Non-ExemptGeneral Function:As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* ProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of;

Store Operations,Perishables, and Health Wellness Home;

Food Service Director;
Coffee Shop Department ManagerPositions that Report to you: NonePrimary Duties and Responsibilities:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
* Takes customer orders at the counter.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Handles food in a safe manner and ensures the work area is always clean and neat.
* Reviews the status and appearance of the food for freshness.
* Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
* Anticipates product needs for the department on a daily basis
* Prepares and replenishes product as necessary.
* Checks in product, puts product away, and may review invoices.
* Runs the department registers and receives payment, makes change, etc., where applicable.
* Removes trash in a timely manner.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on timeSecondary Duties and

Responsibilities:
* Washes dishes as necessary.
* Orders product and supplies as necessary.
* Prices products for customers as necessary.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.Knowledge, Skills, Abilities and Worker Characteristics:* Must have the ability to carry out detailed but uninvolved written or verbal instructions;

deal with a few concrete variables.
* Ability to do simple addition and subtraction;

copying figures, counting and recording.
* Possess the ability to understand and follow verbal or demonstrated instructions;

write identifyinginformation;

request supplies orallyor in writing.Education and

Experience:
Less than high school or equivalent experience and six months or less of similar or related work experience.Physical

Requirements:
* Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
* Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.Working Conditions:The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes.Equipment Used to Perform Job:Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and