Business Transformation Consultant
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In this role you drive and support transformation programs to optimize operating models and service delivery across industries. You will work with client stakeholders and cross-functional teams to define roadmaps, manage change, and deliver measurable outcomes. You will analyze processes, applying data, AI, automation, and digital tech to boost performance, while facilitating executive-level workshops and recommendations. You also contribute to GCC/Shared Services/GBS initiatives by supporting capability development, governance, and organizational transformation.
Responsabilità- Lead and support transformation initiatives, optimizing operating models, governance, and service delivery
- Collaborate with client stakeholders and cross-functional teams to define roadmaps, manage change, and deliver outcomes
- Analyze processes, identify improvements, and apply data, AI, automation, and digital tech to enhance performance
- Facilitate workshops, prepare executive-level presentations and recommendations, and support decision-making
- Contribute to GCC, Shared Services, and GBS initiatives through capability development, governance, and organizational transformation
- Experience in business transformation, management consulting, PMO, operations, Shared Services, GBS, or change management
- Strong analytical, problem-solving, and stakeholder management skills
- Familiarity with Agile, PM practices, Lean Six Sigma, and reporting tools such as Power BI or Tableau
- Interest in enterprise transformation, GCC, AI-enabled transformation, automation, and digital operating models
- Fluency in Italian and English
- collaboration
- effective communication
- stakeholder management
- Agile methodologies
- Lean Six Sigma
- Power BI
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