Senior Claims Adjuster

OverviewWe are seeking a highly skilled and motivated Senior Claims Adjuster to join our dynamic team. This role is pivotal in supporting the implementation of our Claims strategy and ensuring the delivery of exceptional service standards. Your New RoleInvestigate and resolve complex claims to ensure effective handling and minimize financial leakage. Analyze coverage issues and recovery opportunities (e.g., subrogation, contribution) to protect company interests. Manage disputed claims and ensure settlements are reached economically. Collaborate with internal teams (Underwriting, clients, brokers) to support business objectives and maintain strong relationships. Monitor and validate billing, premium receipt, and reinstatement calculations before processing payments. Maintain accurate reserves and system updates to reflect company liability clearly. Provide technical guidance and mentorship to junior claims staff. Support reporting and portfolio analysis to inform strategic decisions. About youWe are looking for a candidate withstrong expertise in Claims , bringingat least 10 years of experienceacross various lines and types of claims with a particular focus onPropertyclaims. The ideal candidate will demonstrate: A proven ability to investigate and resolve complex claims with minimal leakage. Strong skills in coverage analysis, subrogation, and dispute resolution. Experience managing client and broker relationships, ensuring timely and accurate billing and payments. A collaborative mindset to support underwriting teams and contribute to strategic claims initiatives. A proactive approach to mentoring junior team members and supporting team leadership when needed. Fluency in English, both written and spoken. Proficiency in MS Office tools, and the ability to produce detailed management information reports. Solid understanding of regulatory and compliance frameworks within the insurance sector. This role requires someone who is analytical, communicative, and solution-oriented, with a strong commitment to delivering excellent service and supporting business goals. Why QBE?Purpose-led: Join a company committed to resilience, sustainability, and doing the right thing. Empowered to Act: We trust our people to make decisions and drive change. Flexible Working: We support hybrid and remote working to help you thrive. Global Reach, Local Impact: Be part of a global insurer with a strong European presence and ambition. At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. For more information please visit our Careers Page. With more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. How to ApplyTo submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Seniority levelMid-Senior level Employment typeFull-time Job functionFinance and Sales Industries: Insurance Location: Milan, Lombardy, Italy Referrals increase your chances of interviewing at QBE Insurance by 2x Get notified about new Senior Claims Adjuster jobs in Milan, Lombardy, Italy.#J-18808-Ljbffr