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Operations Supervisor

2 settimane fa


FriuliVenezia Giulia, Italia Amazon A tempo pieno

Il team Operations è il cuore pulsante di Amazon ed è grazie al suo operato impeccabile che riusciamo a elaborare e spedire gli ordini ai nostri clienti in tempi record. Nel ruolo di Operations Lead/Supervisor avrai l’opportunità di toccare con mano l’interazione tra le diverse componenti delle nostre attività operative, contribuendo in prima persona a garantirne un funzionamento efficiente.
Sarai il punto di riferimento per i colleghi durante il turno di lavoro e li aiuterai a seguire i processi introdotti dai manager. Il ruolo prevede una forte componente pratica: avrai la possibilità di acquisire esperienza nell’utilizzo di strumenti e sistemi da cui dipende il successo della nostra attività.

Key job responsibilities
  1. Misurare e monitorare i flussi di lavoro e le performance del sito, nonché fornire rilevanti informazioni ai manager di prima linea per garantire l’eccellenza operativa in tutti i turni.
  2. Supportare e formare il personale affinché assicuri un servizio d’eccellenza e supervisionarlo nello svolgimento delle mansioni quotidiane.
  3. Supportare l’Area/Shift Manager nell’ambito di progetti per migliorare i processi, creare un ambiente di lavoro sicuro e aumentare il coinvolgimento del personale.
  4. Collaborare con altri reparti per individuare soluzioni tese a risolvere problematiche frequenti o soddisfare le necessità, laddove la produttività è cruciale.
  5. Analizzare i dati per identificare piani volti all’ottimizzazione della sicurezza, qualità e produttività.

Conoscenza avanzata dell’italiano, scritto e parlato.
Vasta esperienza nell’analisi dei dati in un contesto professionale e nell’utilizzo di tali indicatori per l’individuazione di problemi.
Buona padronanza del pacchetto MS Office (Word, Excel, Outlook) in contesti di uso professionale.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

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