Network Support Specialist

16 ore fa

napoli, campania, Italia Sharp Brains Solutions Tempo pieno 55 € Contratto

Network Technician (Freelance | Onsite IT Support)

We are seeking Network Technicians to deliver onsite IT and network support at the sites of a major international retail client. This is a freelance, as-needed engagement. Assignments will be assigned according to your location and availability.

Key Responsibilities

  • Deliver onsite IT and network support at client locations.
  • Identify and fix network and connectivity problems.
  • Set up and replace routers, switches, Wi‑Fi access points, and other IT hardware.
  • Carry out hardware upgrades and break/fix repairs.
  • Fill out service reports and update support tickets following each visit.
  • Work alongside remote support teams to resolve technical problems.

Requirements

  • At least 2 years of experience in onsite IT or network support.
  • Solid understanding of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, and VPN.
  • Familiarity with Cisco, HP, Aruba, Fortinet, or similar vendors.
  • Strong troubleshooting and communication abilities.
  • Valid driver's license and willingness to travel.

Preferred Qualifications

  • CCNA, CompTIA Network+, or a comparable networking certification.
  • Background in IT support for retail stores or retail settings.

What We Offer

  • Flexible freelance arrangement with on-demand assignments.
  • Competitive pay per service call.
  • Steady stream of assignment opportunities with clients.
  • Chance to work with a top international retail company.
  • Possibility of an ongoing working relationship.
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