Commercial Account Manager

• Serve as the overall account lead and single point of contact for large named accounts
• Build growth opportunities through the account planning process and conduct scheduled reviews and updates
• Work extensively with external partners to deliver solution sales
• Spend significant time directly with customers, including management-level stakeholders
• Develop business plans jointly with customers
• Apply consultative-selling techniques to advance profitable revenue opportunities
• Maintain customer loyalty, trust, and integrity
• Achieve and manage quarterly, half-yearly, and annual quota and/or margin targets
• Enter opportunities into the pipeline tool and update them weekly
• Recommend and implement industry-leading pipeline management practices
• Implement margin recovery activities and strategies
• Interface with international accounts in collaboration with global and local teams
• Identify customer requirements, match them to company capabilities, and select the appropriate supply chain

Requirements

• University or Bachelor's degree
• Typically 8–12 years of relevant experience
• Industry experience required
• Experience with computers, printers, servers, or storage
• Detailed knowledge of key customer types or products
• Advanced subject matter expertise in sales and account management
• Leadership and cross-functional expertise
• Good time management skills
• Ability to coordinate multiple internal and external partners
• Customer relationship building at management and executive levels
• Advanced sales negotiation and deal-closing skills
• Expertise managing end-to-end sales processes in large deals
• Knowledge of the client’s industry and relevant trends
• Knowledge of the company’s breadth of solutions
• Ability to translate customer business issues into company solutions
• Ability to prioritize and drive strategic sales activity for complex solutions
• Competitive selling skills
• Ability to sell across platforms and specialties

Core Competencies

Demonstrates advanced expertise in sales and account management, with a strong focus on consultative selling and customer relationship building at management and executive levels. Proven ability to manage end-to-end sales processes and achieve revenue targets through strategic planning and collaboration with internal and external partners.

Highest-signal resume keywords

• Advanced Sales Negotiation
• Account Management Expertise
• Customer Relationship Building
• Pipeline Management Practices
• Leadership and Cross-Functional Expertise

ATS Optimization Keywords

Hard Skills

• Consultative Selling Techniques
• Sales Process Management
• Quota Achievement
• Margin Recovery Strategies
• Business Plan Development
• Customer Requirements Analysis
• Competitive Selling Skills
• Sales Activity Prioritization
• Deal-Closing Skills
• Industry Knowledge

Soft Skills

• Time Management
• Coordination Skills
• Trust Building
• Integrity

Industry Keywords

• Large Named Accounts
• Solution Sales
• Customer Loyalty
• International Accounts
• Supply Chain Solutions

Tools & Technologies

• Pipeline Tool
• Sales Management Software