Travel Advisor

1 settimana fa

milano, Italia FH Collective Academy A tempo pieno

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.Location: Barcelona (Hybrid)Salary: €22,249 gross / yearContract: 38.5h / week, 2 days offWorking hours: Rotational shifts between 09:00–20:00Working ConditionsHybrid working modelOne month of accommodation for candidates relocating from abroad27 paid vacation days per yearThree weeks of paid training and ongoing coachingPrivate health insurance after permanent contractInternational and multicultural working environmentLong-term career development opportunitiesYour roleSupport travelers and accommodation partners via phone and emailHandle inquiries related to bookings, payments, services, and basic technical mattersEnsure clear and accurate communication with customersFollow established processes and quality standardsWhat were looking forFluency in Danish and advanced EnglishNo experience neededStrong communication and problem-solving skillsComfortable working with CRM tools and Office 365Customer-oriented and solution-focused mindsetPrevious customer service experience is an advantageApplications will be reviewed on an ongoing basis.#J-18808-Ljbffr

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