AfterSales Senior Manager

4 settimane fa

losine, Italia LHH A tempo pieno

Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion.Location: Northwest Milan (1 day of remote work per week)Indicative package: €65 000–€75 000 + MBO + company carResponsibilitiesResponsible for the Aftersales & Service activities of the company in the Italian marketMeasure performance and efficiency based on KPIsEnsure the execution of the Service activities and projects in the companyResponsible for the approval of technical suppliersSupport to branchesMonitor turnover of Service and spare part salesEnsure a high level of customer satisfactionControl of internal costs and warrantiesPricing of service contractsYour Profile – Skills & RequirementsMinimum of 6 years of relevant professional experience in industrial sectors with a focus on the technical departmentExpertise in rentals and maintenance contracts (knowledge of service costs, etc.)Prior work experience in team managementMust have ability to train and motivate proving very good with communicational skillsPassionate and hard workerManage complexity and work volume, problem solverTarget and results orientedCustomer centricityStrategic thinking and actingBachelor’s degree in engineering or economiesProficient with MS OfficeKnowledge of CRM systemAdvanced in English oral and written«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l’informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L’offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L’azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»Additional DetailsSeniority level: Mid‑Senior levelEmployment type: ContractJob function: OtherIndustry: Human Resources Services#J-18808-Ljbffr

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