Senior AR Analyst with Spanish, Amazon Business

Senior AR Analyst with Spanish, Amazon BusinessJob ID: | Amazon Czech Republic Services s.r.o. - G88Our Financial Operations team is now looking for a proactive, customer and detail oriented Finance Analyst whose main responsibility will be to manage and resolve receivables and payment related queries received from our business customers.As part of our commitment to your development, you will also gain exposure in cross‑functional and process improvement projects, but you can expect your responsibilities to include to:Managing customer liabilities to Amazon - credit collection operationsReviewing and monitoring AR Aging Reports and collections targetsResponding to customer invoicing inquiries, researching unpaid or disputed amounts and working directly with the customer to resolve their issues and correct invoicing errorsReconcile Amazon’s open receivables with customers to ensure quick and timely AR collection.Work effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issuesEarn the trust of external and internal stakeholders/customers, build long‑lasting relationships that reinforce Amazon’s customer centricity and continually look at ways to improve customer experience and customer satisfactionWork with Amazon customers to drive process improvements and resolve escalations and discrepanciesDiagnose, improve and fix any issues with our current collections processesBase pay for this position starts from EUR 1,800+ gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career developmentBasic QualificationsFluent Spanish and EnglishVery good communication and analytical skillsPositive attitude towards issue resolution · Good MS Office skillPassion for financial operations, open communication and comfort around higher managementCommunicative, willing and able to sort issues and financial data interchange through phone, emailAble to present in front of different audiencesPreferred QualificationsPrevious Account Receivables, Customer Care, or other customer facing department experiencePrevious experience in teams, being in contact with customers through phone and/or emailFinance background or previous experienceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr