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Senior Jira Administrator
58 minuti fa
Canonical – Jira AdministratorCanonical is a leading provider of open‑source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office‑based roles.About the roleThis role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows. We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others. The role can be held anywhere in EMEA time zones.ResponsibilitiesManage Atlassian Jira Cloud at CanonicalDesign, document, and implement processes and automation in JiraDesign, document, and implement integrations between Jira and the data warehouseCreate analytical dashboards to enable stakeholders to make data‑driven decisionsCreate learning resources that scaleWork with engineering, operations, and support teams at a global scaleTake ownership of critical escalations and resolve them in a timely mannerQualificationsExceptional academic track record from high school and universityExperience with Atlassian Jira and its ecosystem as an administratorUnderstanding of common Jira usage patterns for various technical and non‑technical departmentsExperience as a software developer in PythonProfessional written and spoken EnglishExcellent interpersonal skills, curiosity, flexibility, and accountabilityAbility to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environmentAbility to travel internationally twice a year for company events up to two weeks longNice‑to‑have skillsA perspective on process architectureExperience with complex cross‑project automationWhat we offerDistributed work environment with twice‑yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgramOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.Equal opportunity employerCanonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation Technology#J-18808-Ljbffr
