Loss Prevention Associate

1 giorno fa

milano, lombardia, Italia UNIQLO Tempo pieno 32 €/anno

Hours: Full Time (40h per week)

Flexibility: Fixed term (possibility of conversion into permanent), Full Time (including nightshifts, weekends and public holidays)

Why do we exist

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone’s life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across Europe – it’s never been a more exciting time to join us

Your key responsibilities will include

  • Theft Prevention: Monitoring and detecting suspicious activity to deter shoplifting and theft according to company protocol. Processing of shoplifters in line with company protocol and IT law.
  • Safety Monitoring: Ensuring the store remains a safe environment for customers and staff by reporting hazards.
  • Sales & Inventory Accuracy: Supporting accurate stock inventory and helping identify discrepancies.
  • Cash Management : Monitoring tills and money management procedures. Ensuring team members understand and follow Company rules.
  • Incident Reporting: Documenting and reporting security incidents, including accidents and thefts, according to company guidelines.
  • Investigations: Investigating potential violations of company policy or procedures by staff, ensuring fair and confidential handling.
  • Team Collaboration: Working closely with store teams and management to promote a loss-aware culture. Helping educate team members on stock loss reduction and safety awareness.
  • Stock management: Monitoring deliveries, write-offs, and product transfers procedures.

From day one, we invest in your growth and provide you with

  • On-the-job training: Build customer service and store operation skills with hands-on trainers in the store.
  • Classroom training: Train and connect with other colleagues to learn company values, history and best practices.
  • Digital learning tools: Learn at your own pace with online tools to boost product knowledge and standards.
  • A supportive culture: Gain from your team’s experience and grow quickly with 4 promotion opportunities each year.

Requirements:

  • High standards of personal presentation, conduct and behaviour
  • Demonstrates enthusiasm and passion for the UNIQLO brand
  • Team player that will actively participate in team events
  • Use initiative to resolve problems
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