Operations Manager

Join to apply for the Operations Manager role at MacGregor MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world’s merchant fleet. We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers. MacGregor – Let’s shape the future together Are you an experienced, results-driven leader ready to take full ownership of regional service operations and drive strategic business growth? We are seeking a people-oriented and motivated Operations Manager to oversee and optimize all regional activities in Italy, Greece and Türkiye, ensuring best-in-class service delivery and financial performance. As Operations Manager, you will be key to putting both local and regional service strategies into action, managing the day-to-day work, and ensuring excellent customer satisfaction. You will manage a dedicated team of long-serving professionals specialized in MacGregor’s comprehensive range of equipment for seagoing vessels, including Cranes, RoRo systems, Deck Machinery, Steering Gears, and Hatch Covers. More Tasks And Responsibilities Develop and implement strategic business plans and actively research and drive business development opportunities P&L responsibility for local operations, including financial reporting Organize operations and optimize Engineer utilization Improve and maintain the motivation and skills of employees, developing a strong teamwork spirit. Provide operative day-to-day management for the service team members Set performance targets for direct reports and drive team performance Continuously monitor and develop efficiency, productivity, quality focus, and performance. Reporting directly to the Operations Director, Europe located in the Netherlands. The position will be based in MacGregor’s office in Genoa, Italy or Piraeus, Greece. What You’ll Need To Succeed We are looking for a proactive, adaptable leader with a passion for operational excellence and a proven track record in service management and business growth, who can maintain effectiveness and drive performance even during times of change. Qualifications University degree in Engineering or Business Studies 5+ years of experience in a relevant role within the marine industry Leadership, managerial, and interpersonal skills People management skills Good knowledge of CRM systems, preferably Sales Force Willingness for international travel Fluent in both written and spoken English and Italian or Greek Why MacGregor? Our people are behind every success. People create the technology and product lifecycle solutions that make us great. With us, you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. Values Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences Safety is essential in everything we do MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants. Additional Information Do you have questions regarding the role? Please contact Roeland Scholtes, Operations Director, Europe at Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email. If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today Application deadline: 17 December 2025 Seniority Level Mid-Senior level Employment Type Full-time Job Function Management Industries Maritime #J-18808-Ljbffr