Customer Success Lead

Proprli is launching in Italy and seeks its first Customer Success Manager to lay the foundation for success in this country. You will onboard Italian clients, train users, and build the CS function from scratch while collaborating with the CEO and European teams to tailor the approach for Italy. You’ll work with Italian clients to maximize platform value,...

Edflex Italy is seeking a Senior Customer Success Manager to own a portfolio of key customers and embody a trusted advisor posture, building long-term relationships and helping clients achieve their business goals with our learning platform. You will drive onboarding, adoption, ROI, and renewals, collaborate daily with Learning, Content, Tech, Sales, and...

CHEP UK Ltd. in Milan seeks a Customer Service Officer (CSO) to support Account Management in a hybrid role. You’ll handle inquiries, onboarding, and cross-functional coordination to ensure a seamless customer experience. Responsibilities include maintaining customer data, performing account reviews, and contributing to process improvements. Proficiency...

pLexroom is shaping the future of legal AI. We are seeking a CS Enablement specialist to own onboarding programs across SMB, Mid Market and Enterprise, design content, deliver training, and measure impact with clear success metrics. /ppYou will deliver hands-on training, develop client education materials with the Legal Engineering team, and collaborate with...

Lexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine across Europe. You will own retention, adoption, and expansion strategies and build a high-performing team serving thousands of legal professionals.You will report to CS Leadership and collaborate with Enterprise CS, Customer Care, Product, and Sales to...

Manager, Customer Success, Multi-Asset Trading, Southern Europe As a Manager of the Trading Customer Success Team for Southern Europe, you’ll lead a dynamic team of 7-8 individual contributors, playing a pivotal role in shaping the retention and customer experience for LSEG’s Trading Workflow clients. Reporting directly to the Head of Customer Success,...

Carry Italian venues from onboarding to long-term champion. Native Italian + hospitality background. You will turn new accounts into long-term champions. The team is part teacher, part troubleshooter, part operations consultant. Responsibilities: Onboard new venues from kickoff to first month-end close. Run quarterly business reviews and proactive...

Flatpay, fintech in crescita, cerca un addetto all’assistenza clienti per gestire chiamate inbound/outbound, rispondere ai feedback e contribuire all’evoluzione del prodotto. Si richiede orientamento al cliente, buona italiana e disponibilità a lavorare dal lunedì al venerdì dalle 14:00 alle 23:00, in un ambiente giovane e dinamico. La posizione offre...

Manager, Customer Success, Multi-Asset Trading, Southern Europe As a Manager of the Trading Customer Success Team for Southern Europe, you'll lead a dynamic team of 7-8 individual contributors, playing a pivotal role in shaping the retention and customer experience for LSEG's Trading Workflow clients. Reporting directly to the Head of Customer Success, Sales...