Sr Account Manager QCommerce Italy
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Job Ref ID:JR
Ready to redefine how people access daily essentials? As a Senior Account Manager for Q-Commerce , you’ll own and grow one of Glovo’s most exciting and dynamic spaces — partnering with top brands and driving rapid expansion across high-demand categories like pharmacies, beauty, pet care, and beyond.
You’ll be the driving force behind partner growth, commercial performance, and long-term success. This is your opportunity to build something big, fast: high autonomy, high impact, and a clear voice at the table as we shape the future of on-demand retail.
If you're commercially sharp, data-driven, and love scaling partnerships from the ground up — this role’s got your name on it.
THE JOURNEY:
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (partner meetings and business reviews).
Evaluate, follow up, and build reports on your portfolio and KPIs periodically, taking targeted actions to hit your goals and company OKRs.
Design and execute joint business plans to grow partner accounts through promotional negotiations, marketing activations, and catalog performance (top-selling items, AOV, conversion rate, cross-selling, and upselling).
Ensure Glovo provides the best offering by securing high‑value partnerships.
Optimize Glovo’s visibility through collaborative marketing actions with partners.
Grow revenue through commercial renegotiations and asset monetization.
Analyze, build action plans for, and re‑engage churned and inactive partners.
Enhance operational efficiency across partner accounts to ensure consistent, high‑quality customer delivery.
Actively collaborate and share best practices with teammates in a supportive environment focused on continuous development and shared impact.
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