Retail Training Manager – Luxury Retailer
1 giorno fa
Mode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan. This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a prestigious retail environment. The role reports into the Brand Talent & Training Director and works closely with the senior retail leadership team. This position is permanent, full-time, and requires on site working 4 to 5 days a week. The Role Develop and execute training strategy to enhance skills and performance for brand employees Design and deliver targeted development programmes in partnership with the Talent & Training Director and retail leadership Measure programme effectiveness and report on ROI quarterly Lead special learning initiatives, including a Retail Academy model Improve store management capability through structured training programmes Assess brand-led training and ensure a consistent, high-quality learning experience Manage training budgets, ensuring cost control and return on investment Source and manage external / internal subject experts for programme delivery Enhance retail-focused development training (conversion, VM, membership, cultural awareness) Update and redesign existing learning content where required Coach Store Managers and support ongoing skills development Champion organisational culture and values through learning initiatives Research emerging L&D technologies and methodologies Utilise customer experience and ambassador programme results to inform training actions Administer and enhance the brand recruitment platform, ensuring adoption and engagement across all partners Track headcount and vacancies; implement hiring strategies to support talent availability for Represent the brands at recruitment events; build strong partnerships with universities and talent communities Oversee seasonal and temporary staffing strategy to ensure optimal talent levels during key trading periods Requirements Experience in premium or luxury retail and retail training Degree in Education or a related field Proven success developing and rolling out large-scale training initiatives Strong cross-functional collaboration capabilities Excellent stakeholder and communication skills Energetic, passionate and committed to developing others Strong analytical, problem-solving and project management skills Highly organised with a proactive approach Fluency in English and Italian; additional European languages are advantageous Interested? Please send your CV to or click the apply button. Please note : Due to the volume of applications, only shortlisted candidates will be contacted. J-18808-Ljbffr #J-18808-Ljbffr
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Retail Training Manager – Luxury Retailer
1 giorno fa
roma, Italia MODE SEARCH Ltd. A tempo pienoMode Search is partnering with a leading international luxury retailer to appoint a retail Training Manager to be based from their location just outside of Milan.This role plays a key part in elevating talent standards, strengthening brand partner support, and enhancing customer experience through best-in-class training and development programmes across a...
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Roma, Italia MODE SEARCH Ltd. A tempo pienoA leading luxury retailer in Italy is seeking a Training Manager to elevate talent standards and enhance customer experience through comprehensive training programmes. The role involves developing training strategies, overseeing training budgets, and collaborating with senior leadership. Ideal candidates should have experience in premium retail, strong...
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Luxury Retail Horizons Manager in Training
3 settimane fa
Roma, Italia Louis Vuitton A tempo pienoA luxury retail brand is seeking candidates for their Horizons Manager in Training program in Italy. This unique opportunity allows participants to gain hands-on experience through multiple rotations in different areas, including Client Advisor and Retail Excellence journeys. Ideal candidates are pioneers with strong communication skills, a passion for...
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Luxury Retail Horizons Manager in Training
7 giorni fa
giuliano di roma, Italia Louis Vuitton A tempo pienoA luxury retail brand is seeking candidates for their Horizons Manager in Training program in Italy. This unique opportunity allows participants to gain hands-on experience through multiple rotations in different areas, including Client Advisor and Retail Excellence journeys. Ideal candidates are pioneers with strong communication skills, a passion for...
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Luxury Retail Leader — Assistant Store Manager
1 giorno fa
roma, Italia Altro A tempo pienoA luxury goods retailer is searching for an Assistant Store Manager in Rome. The candidate will be responsible for overseeing store operations, mentoring the team, and ensuring exceptional customer service. The role requires a passion for luxury, excellent interpersonal skills, and a proven track record in retail management. This position offers competitive...
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Luxury Retail Team Leader
2 settimane fa
Roma, Italia Hermes A tempo pienoA luxury goods retailer in Italy seeks a Team Supervisor who will lead the team to ensure exceptional customer experiences and achieve sales targets. The ideal candidate will have a Bachelor's degree, fluency in Italian and English, and prior experience in luxury retail. This role emphasizes client relationship building and requires excellent leadership...
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Roma, Italia Luxury Goods Italia S.p.A A tempo pienoA leading luxury goods retailer in Rome is seeking a talented Customer Experience Associate. The role involves providing exceptional service, driving sales, and building relationships, all while embodying the luxury brand ethos. The ideal candidate should have significant fashion retail experience, fluency in Italian and English, and a strong passion for...
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Luxury Retail Team Lead – Customer Experience
2 settimane fa
Roma, Italia Hermès A tempo pienoA luxury fashion retailer is seeking a Team Supervisor in Rome, Italy. The successful candidate will lead a sales team, ensuring exceptional customer experiences and fostering long-lasting client relationships. Responsibilities include achieving sales targets, developing a diverse customer portfolio, and providing coaching to team members. Ideal candidates...
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Luxury Retail Team Lead – Customer Experience
2 settimane fa
Roma, Italia Hermès A tempo pienoA luxury fashion retailer is seeking a Team Supervisor in Rome, Italy. The successful candidate will lead a sales team, ensuring exceptional customer experiences and fostering long-lasting client relationships. Responsibilities include achieving sales targets, developing a diverse customer portfolio, and providing coaching to team members. Ideal candidates...
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Assistant Boutique Manager – Luxury Beauty Leader
3 settimane fa
Roma, Italia Officine Universelle Buly 1803 A tempo pienoA luxury beauty retailer is seeking an Assistant Boutique Manager to embody French beauty and lead a team in Rome. You will be responsible for managing daily operations, ensuring excellent customer service, and overseeing sales activities. The ideal candidate is dynamic, has retail experience, and can communicate effectively in English. This role offers the...
