Front Office Agent

2 giorni fa

venezia, veneto, Italia Hospitaliti Tempo pieno 24 € Contratto

San Clemente Palace Venice is hiring through Hosco in Venice. A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to:

  • Welcome, greet and appreciate guests for using the establishment.
  • Perform guest check-in and check-out duties.
  • Address guest's needs and resolve their concerns and complaints.
  • Take online and phone reservations.
  • Collect guest information, including contact details and dates of their stay.
  • Assign rooms and hand out keys.
  • Prepare bills and take payments.
  • Take and pass on message to guests and act on requests in an efficient and prompt manner.
  • Good knowledge in PMS, Opera.
  • Fluency in Italian and English.
  • Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by San Clemente Palace Venice.

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