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Customer Service Account

4 settimane fa

Rovereto, Trentino-Alto Adige, Italia TN Italy A tempo pieno
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Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Position Summary

We're looking for a Customer Service Account in Rovereto Location.

Main opportunities and challenges:

Critical analysis of current processes and tools, aimed at continuous improvement. Potential re-assignment to other departments (i.e., Logistics).

Main Responsibilities
  • Responsible for Order Fulfillment and Logistics processes of assigned customer accounts
  • Responsible for Customer Forecasting for assigned customers: consistency check of forecast, forecast planning in SAP
  • Responsible for Customer Master Data of assigned customers
  • Responsible for Logistics communication with assigned customers
  • Participates in the editing of Logistics contracts for assigned customers
  • Responsible for Price List Updates of assigned customers
Job Position Requirements Education

University master degree

Professional background
  • Experience in well-structured companies is a plus
  • Fluent in English
Considered as a plus:
  • Fluent in other languages (e.g., German / French)
  • Excellent communication skills
  • Negotiation ability
  • Teamwork capacity
  • Proactive and willing to grow

Note: If you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with your profile.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.

Unsolicited Resumes from Third-Party Recruiters: Please note that we do not accept unsolicited resumes unless engaged explicitly for a specific opening. Resumes submitted unsolicited are considered at Dana's discretion with no fee owed to the recruiter.

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