Operations Manager

Join to apply for the Operations Manager role at CVS HealthAt CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Operations Manager is a member of the Store Management team, and as such fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.ResponsibilitiesOverall store management, supervision, and policy implementationSales and inventory managementEmployee staffing, training, and developmentFinancial managementCustomer service leadershipUnlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential FunctionsLead others and work effectively with store crewsSupervise, assign and direct activities of the store’s crewEffectively communicate information to store crew and supervisors in an open and timely mannerSupport Store Manager with action plans for operational and service improvementAssist customers with their questions, problems and complaintsPromote CVS customer service culture (greet, offer help, and thank)Required QualificationsDeductive reasoning ability, advanced analytical skills and computer skills.Advanced communication skills, leadership, supervision, and influencing skillAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.Preferred QualificationsExperience as a retail manager or supervisorEducationHigh School Diploma or equivalent preferred, but not required.Job DetailsAnticipated weekly hours: 40Time type: Full timePay range: $19.00 - $29.00 per hour (or equivalent annual salary)Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.Great BenefitsAffordable medical plan options, 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit Application window closes on 03/28/2026.Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.#J-18808-Ljbffr