technical Service Support Docuware
1 giorno fa
Join to apply for the Technical Service Support DocuWare role at Ricoh Italia . We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The successful candidate will work on end-to-end projects: from gathering technical and functional requirements to system configuration and the development of complex integrations via APIs and web services. This role is crucial in ensuring automated business processes that are seamlessly integrated into our clients’ IT ecosystems. Main Responsibilities Design and Configuration: Configure, optimize, and maintain document management solutions (e.g., DocuWare, M-Files, OnBase, SharePoint), defining file cabinets, complex workflows, andцы user permissions. Process Analysis: Analyze client workflows and propose effective digitalization solutions using native platform features and custom integrations. Integration Development: Implement data exchange between business systems (ERP, CRM) by developing integrations through REST/SOAP Web Services and/or .NET APIs, and URL Integration for embedding document elements into third‑party applications. Data Management: Manage data interchange formats such as XML, JSON, HTTP payloads, and OpenAPI definitions. Automation: Develop scripts and technical components for advanced automation, validation, and workflow management. Technical Support: Provide Tier 2 troubleshooting, issue analysis, and post‑implementation support. Documentation: Draft technical documentation and operational guides for clients. Required Technical Skills ECM/DMS Experience: Proven experience in configuring and administering Document Management/ECM platforms (preferably DocuWare). Systems Integration: Excellent knowledge of REST APIs and Web Services for application data exchange (HTTP, JSON, XML). Scripting & Programming: Proficiency in at least one language among Python, PowerShell, JavaScript, C#, or equivalent for automation purposes. Databases: Good knowledge of relational databases (SQL Server, MySQL, PostgreSQL). Languages: Excellent command of English for technical documentation and international calls. Soft Skills: Strong problem‑solving skills, critical analysis, result‑oriented approach, and effective priority management. Interpersonal Skills: Excellent interpersonal skills for interfacing with technical contacts and client stakeholders. Ki Autonomy: Operational autonomy and a proactive approach within project contexts. Preferred Qualifications Technical Certifications on DocuWare (e.g., DSC, DAC) or other market‑leading ECM systems. Specific experience in integrations with ERP (e.g., SAP, Microsoft Scrap dynamics, Business Central) or CRM (Salesforce). Knowledge of RPA tools or Power Automate. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology ښو Industries IT Services and IT Consulting Equal Opportunity Employer We are an equal opportunities employer. We welcome applications from people of all origins, ages, genders, sexual orientations, abilities, andiversary backgrounds. We are committed wynhe ensuring a fair and transparent selection process, where every candidate is evaluated based on their skills and experience. Our mission is to create an inclusive work environment where everyone feels respected and valued. #J-18808-Ljbffr
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technical Service Support Docuware
1 giorno fa
Turbigo, Italia Ricoh Italia A tempo pienoJoin to apply for the Technical Service Support DocuWare role at Ricoh Italia. We are looking for a highly qualified Technical Solutions Specialist with solid experience in Document Management Platforms (ECM/DMS) to support the implementation, integration, and evolution of advanced digital solutions (such as DocuWare or similar systems) for our clients. The...
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Turbigo, Italia Ricoh Italia A tempo pienoA leading IT solutions provider in Italy is seeking a Technical Service Support DocuWare specialist to lead end-to-end digital solution projects. The role involves configuring document management systems, integrating data exchange processes, and providing technical support. Candidates should have robust ECM/DMS experience, especially with DocuWare, and...
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Turbigo, Italia Ricoh Italia A tempo pienoA leading IT solutions provider in Italy is seeking a Technical Service Support DocuWare specialist to lead end-to-end digital solution projects. The role involves configuring document management systems, integrating data exchange processes, and providing technical support. Candidates should have robust ECM/DMS experience, especially with DocuWare, and...
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Technical Service Engineer – Field
1 giorno fa
Turbigo, Italia Avantor A tempo pienoA leading scientific solutions company in Lombardy is seeking a Technical Service Engineer to manage installations, repairs, and calibrations of laboratory instruments. The role emphasizes customer interaction, technical problem solving, and support for the sales team, making it crucial for providing high-quality service. Ideal candidates should have...
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Technical Service Engineer – Field
1 giorno fa
Turbigo, Italia Avantor A tempo pienoA leading scientific solutions company in Lombardy is seeking a Technical Service Engineer to manage installations, repairs, and calibrations of laboratory instruments. The role emphasizes customer interaction, technical problem solving, and support for the sales team, making it crucial for providing high-quality service. Ideal candidates should have...
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Technical Service Engineer
1 giorno fa
Turbigo, Italia Avantor A tempo pienoThe Opportunity: Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments. PROFILE The purpose of the Technical...
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Technical Service Engineer
1 giorno fa
Turbigo, Italia Avantor A tempo pienoThe Opportunity: Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments. PROFILE The purpose of the Technical...
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Technical Service Engineer
1 giorno fa
turbigo, Italia Avantor A tempo pienoThe Opportunity:Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments.PROFILEThe purpose of the Technical Service...
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Technical Service Engineer
1 giorno fa
Turbigo, Italia Avantor A tempo pienoThe Opportunity:Our Technical Service Organisation has currently an open position for a Technical Service Engineer to join our team. We are looking for a motivated person with gained experience focusing on in-house technical maintenance calibrate and validate and repairing our sold portfolio laboratory instruments.PROFILEThe purpose of the Technical Service...
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Technical Support Engineer, Italy
1 giorno fa
turbigo, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
