Sales Operations Analyst

OverviewJoin our Movement and Champion Restaurant CultureAt TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries. We are part of the Tripadvisor Group and strive to build a diverse, people-first culture where respect, ownership, growth and better together values thrive. If you’re passionate about food technology and making a real impact, your seat at the table is ready. Discover life at TheFork.What you will doAs a Sales Operations Analyst you will work closely with the Sales Operations Manager to enhance operational efficiency across Italy and DACH (Germany, Austria, Switzerland) markets through process execution, data analysis and cross-functional collaboration.Support & Process Improvement: Provide day-to-day support to the Sales team on processes including user questions, process guidance and issue resolution.Work with local and central teams to gather feedback, share recommendations and alert stakeholders to ensure alignment, consistency and seamless execution of operations.Support and assist in sales target setting and compensation processes and activities.Project Support: Contribute to projects aimed at optimizing sales operations and enhancing business impact.Collaborate across Sales, Marketing and Customer Success teams on cross-functional projects.Analytics & Reporting: Support the analysis of sales performance and key KPIs.Build, maintain and update dashboards and reports to drive actionable insights.Prepare data summaries and presentations for internal meetings and business reviews.Who you areYou Must Meet These Critical Qualifications2 years experience supporting a sales team in an operational or analytical capacityDetail-oriented, data-driven with a strong analytical mindset and eagerness to learnProficiency in Excel/Google SheetsProblem-solving mindset and curiosity to understand how processes and systems workExcellent communication and organizational skillsProactive, able to demonstrate autonomy and ownership in a fast-paced, collaborative environmentNative or fluent Italian and professional fluency in EnglishYou Can Impress With These AdditionsPrior exposure to Salesforce or CRM systems is a plusGenuine interest in the food and restaurant industryExperience working in a multi-country or regional environmentWhat we offer youAn awesome teamA permanent contractFlexible working environment (2 days home office per week; up to 4 weeks additional flexibility in summer and December for remote work)Fixed salary and bonusLunch vouchers for each working dayInternational teams and a multicultural environment across 10 offices in EuropeHighly inclusive working environmentLifestyle benefits, including reimbursements for physical and leisure activities, family support, travel, etc.Continuous learning and development programsFree access to the Calm app for mental health supportParental leave and caregiver leave policies (12 weeks fully paid)Health insurance fully covered by the companyLife & Disability Insurance at no cost to the employeeWelfare allowance for school costs, elderly care, babysitting, transportation, travel, and leisureAmazing offices with dining, coffee points and leisure areaTeam-building eventsAll hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.We believe that we are better together and welcome you for who you are. We strive to ensure that everyone - regardless of ability, age, socio-economic and cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race or sexual orientation - has the opportunity to reach their full potential. TheFork is committed to fair recruitment. If you need reasonable support during your application process due to health conditions or disability, please contact our HR team for review.#LI-FF1Required Experience: IC#J-18808-Ljbffr