Quality Specialist, Agi Data Services
1 giorno fa
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows Create prescriptive actions for quality issues Partner with customers, operations and internal support teams to optimize workflow quality Conduct side‑by‑side sessions to identify opportunities for workflow enhancement and quality improvements Analyze data trends and develop solutions Monitor quality performance and coach operations teams Create and maintain quality metrics reports Handle customer escalations and recommendations Evaluate and suggest improvements for quality tools Support process documentation and implementation Basic Qualifications Bachelor's degree or equivalent Business English proficiency Experience in Machine Learning / Data Labeling Strong process expertise in data services Experience in coaching and process improvement Preferred Qualifications Experience with speech or language data preferred Ability to work in ambiguous environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. J-18808-Ljbffr Quality Specialist AGI Data Services • Via Milano, Lombardy, ITALY #J-18808-Ljbffr
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Quality Specialist, Agi Data Services
2 settimane fa
Bardi, Italia Amazon A tempo pienoQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations.Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow.When quality issues arise, these...
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Quality Specialist, Agi Data Services
17 ore fa
bardi, Italia Amazon A tempo pienoQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...
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Quality Strategy
2 settimane fa
Bardi, Italia Amazon A tempo pienoA leading technology firm is seeking a Quality Specialist to develop robust quality strategies and maintain operational excellence.Responsibilities include implementing quality metrics, analyzing data trends, and coaching teams for process improvements.The ideal candidate holds a Bachelor's degree, has expertise in data services, and is proficient in...
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Quality Strategy
2 settimane fa
Bardi, Italia Amazon A tempo pienoA leading technology firm is seeking a Quality Specialist to develop robust quality strategies and maintain operational excellence.Responsibilities include implementing quality metrics, analyzing data trends, and coaching teams for process improvements.The ideal candidate holds a Bachelors degree, has expertise in data services, and is proficient in Business...
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Quality Strategy
3 ore fa
Bardi, Italia Amazon A tempo pienoA leading technology firm is seeking a Quality Specialist to develop robust quality strategies and maintain operational excellence. Responsibilities include implementing quality metrics, analyzing data trends, and coaching teams for process improvements. The ideal candidate holds a Bachelor's degree, has expertise in data services, and is proficient in...
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Gmp Quality Assurance Specialist
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Bardi, Italia Bebeecompliance A tempo pienoOverview A leading compliance organization in Milano is seeking a Quality Assurance GMP Specialist with a data integrity focus to enhance and maintain its Quality Management System. The ideal candidate will be responsible for ensuring compliance with Good Manufacturing Practices (GMP) regulations. Responsibilities Maintain quality control processes and...
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Bardi, Italia Amazon A tempo pienoOverview Associate, Quality Services, SW Device Services & Operation Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test...
