Technical Support Engineer
4 giorni fa
Descrizione dell’offerta di lavoro Manpower Professional, società di ricerca e selezione di profili qualificati middle-senior, cerca una figura di Service – Tecnico Post Sales. Il nostro cliente è un’azienda tecnologica in grande crescita, con sede a Milano e che sviluppa piattaforme software e sistemi di monitoraggio per impianti da fonti rinnovabili (in particolare fotovoltaico) rivolte a clienti in Italia e all’estero. Mansioni e responsabilità: Gestire l’assistenza tecnica post-vendita tramite piattaforma di ticketing, mail e, quando necessario, call/videocall con i clienti; Analizzare le anomalie segnalate e risolverle attraverso configurazioni e personalizzazioni sulle applicazioni web-based proprietarie; Utilizzare strumenti di accesso remoto (es. AnyDesk, TeamViewer) per intervenire sui sistemi dei clienti; Interfacciarsi con il team Post Sales di II livello e con i tecnici per i casi più complessi o che richiedono interventi di programmazione o di intervento in loco; Garantire tempi di risposta e livello di servizio ottimali, anche coordinando eventuali interventi on site dei tecnici di campo. Qualifiche richieste: Diploma, laurea o master in discipline tecniche (elettrotecnica, automazione, energetica, telecomunicazioni o affini); Buone basi di informatica e networking (PC, reti, protocolli TCP/IP); Gradita conoscenza di SCADA e protocolli come Modbus; Preferibile esperienza con sistemi di monitoraggio e controllo in ambito rinnovabili (fotovoltaico in particolare) o in ruoli analoghi di service/post sales tecnico; Gradita conoscenza della lingua inglese a livello B2, per gestire interazioni anche con clienti esteri; Spiccate capacità di problem solving, gestione delle priorità e rispetto delle scadenze, oltre ad un forte orientamento al cliente. Sede: Milano, con possibilità di smart working fino a 3-4 giorni a settimana, con orari da lunedì a venerdì (9-18). L’assunzione è diretta, a tempo indeterminato, con RAL in fascia 35 000-45 000 € in funzione dell’esperienza effettiva, oltre a ticket restaurant, welfare e sistema incentivante. #J-18808-Ljbffr
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Field Service Engineer
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WorkFromHome, Italia ITEX A tempo pienoOverview Afimilk, a global leader in dairy farming technology, is looking for a Field Service Engineer to join their team. Afimilk provides cutting‑edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality. Summary As a Field Service Engineer at Afimilk, you will be responsible for the installation,...
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Technical Project Lead
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WorkFromHome, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems) Location: Vicenza, Italy (Relocation support available) Employment Type: Full-Time | Hybrid Introduction This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next‑generation optical communication systems for space...
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Smart Home Technical Support Engineer
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WorkFromHome, Italia StairwaySoft, Ltd. A tempo pienoA leading security solutions firm in Italy is seeking a Technical Support Engineer to assist in after-sales operations for smart home systems. This hybrid role requires experience in technical support and strong troubleshooting skills. The successful candidate will serve as the main contact for customers, analyze issues, and manage service requests, ensuring...
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Remote Technical Support Engineer
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WorkFromHome, Italia Medium A tempo pienoA major tech company is seeking a Technical Support Engineer to be a key member of their Field Engineering team. The role involves providing technical support to customers, ensuring they achieve maximum value from advanced security automation solutions. Responsibilities include troubleshooting, collaborating on product features, and engaging in continuous...
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Lighting Technical Support Engineer
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WorkFromHome, Italia Ideolux A tempo pienoA lighting solutions company based in Torino is seeking a Technical Support Engineer to provide support for design and project teams. The ideal candidate has a Bachelor’s degree in Electrical Engineering, with 2–3 years of experience in lighting technical support. Responsibilities include preparing technical documentation and assisting in fixture...
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Application Engineer
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WorkFromHome, Italia Xylem A tempo pienoA leading water technology company in Colognola ai Colli seeks an Application Engineer to provide technical support and collaborate with sales and engineering teams. The ideal candidate should have a Bachelor's degree in Mechatronic or Mechanical Engineering and be fluent in English and Italian. This full-time position offers a hybrid work model and involves...
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Application Engineer
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WorkFromHome, Italia Xylem A tempo pienoA leading water technology company in Colognola ai Colli seeks an Application Engineer to provide technical support and collaborate with sales and engineering teams. The ideal candidate should have a Bachelor's degree in Mechatronic or Mechanical Engineering and be fluent in English and Italian. This full-time position offers a hybrid work model and involves...
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Application Engineer: Technical Solutions
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WorkFromHome, Italia Xylem A tempo pienoA leading water technology company based in Padova seeks an experienced Application Engineer to provide technical support for product selection and collaborate with sales teams. The ideal candidate will hold a Bachelor’s degree in Mechatronic or Mechanical Engineering and possess strong communication skills in English and Italian. This position offers a...
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Application Engineer: Technical Solutions
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WorkFromHome, Italia Xylem A tempo pienoA leading water technology company based in Padova seeks an experienced Application Engineer to provide technical support for product selection and collaborate with sales teams. The ideal candidate will hold a Bachelor’s degree in Mechatronic or Mechanical Engineering and possess strong communication skills in English and Italian. This position offers a...
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Smart Home Technical Support Engineer
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WorkFromHome, Italia COCA A tempo pienoA global manufacturer of security solutions is seeking a Technical Support Engineer to provide after-sales support and collaborate with various customer segments. You will analyze customer issues, manage service tickets, and ensure customer satisfaction through professional support. The ideal candidate will have a background in smart home systems and...