AV/VTC Service Technician

19 ore fa


WorkFromHome, Italia RWD Consulting, LLC A tempo pieno

VTC Technician Salary: $80,000 Up to 75% to various U.S. Department of State Passport Offices Certified Technology Specialist (CTS) and/or CTS-I certified required. Primary Responsibilities and Must Haves: Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required. Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo‑video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams. Networking experience with setup and servicing commercial‑grade networking devices: WAPs, routers, Wi‑Fi bridge, managed switches, and VLANs. Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off‑the‑shelf technologies as required by scope and design. Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, IP access control. Must have experience in PTZ camera installation and servicing. Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance. Responsible for troubleshooting of mechanical and electrical equipment. Work directly with customers to investigate, troubleshoot, and diagnose technical product problems. Provide written customer‑ready documentation of all analysis performed with root cause/corrective actions identified. Education and Experience Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions. Must be Certified Technology Specialist (CTS) and CTS‑I or CTS‑D certified for this position. Technical degree or equivalent experience. AVIXA, Crestron, Extron, BiAmp, Poly, Shure, AMX or Cisco highly preferred; certifications a plus Knowledge of construction documentation and blueprint reading. Experience working with multiple departments and managing multiple tasks concurrently. Working knowledge of Crestron, Extron, and AMX is a plus. Driver’s license required, safe driving record. #J-18808-Ljbffr



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