Senior Quality Assurance Engineer

About Us

ToolsGroup is the world’s most experienced provider of market-driven demand analytics and supply chain optimization software. Having been high performing for more than 20 years, we have a loyal global customer base of more than 300 customers worldwide in more than 44 countries and an excellent reputation for delivering high quality product and superior results. ToolsGroup is recognized in multiple Gartner Magic Quadrants and Nucleus Value Matrices. Our solutions include Demand Analytics, Planning and Sensing, Inventory Optimisation and DRP.

Our unique “Powerfully Simple” approach supports highly intelligent decision‑making, combined with ease‑of‑use.

About The Role

We are looking for an experienced QA Engineer to join our team in Milan. In this role you will be responsible for ensuring the quality of our software products by identifying defects, conducting tests, and validating that the software functions as intended. Your work will be essential in maintaining high software quality standards and delivering reliable solutions that meet both user and business requirements. The ideal candidate possesses strong analytical and problem‑solving skills, a solid understanding of software testing methodologies, and the ability to collaborate effectively with cross‑functional teams.

Main Responsibilities Analyze requirements, user stories and acceptance criteria and, through discussions with product managers and engineering leads, develop test scenarios and success criteria. Document and execute test cases and report back on findings. Provide inputs on high‑level test scenarios, challenges, risks, resources, test estimates, etc., during test planning meetings. Perform data validation and analysis directly on databases, writing queries and interpreting results.

Execute manual testing with a critical and analytical approach to validate calculation accuracy and system reliability. Supervise or test the operation of automated test scenarios and report back on results. Investigate and analyze results, identifying root causes and ensuring alignment with functional and business requirements. Assist in the investigation of product issues reported by customers.

Requirements

3+ years of hands‑on experience in manual/functional testing, ideally on backend or data‑driven applications. Deep understanding of software testing, its main concepts and processes: the bug life cycle; different testing levels, methods, and types; test estimation techniques. Master’s degree in Computer Science or Engineering; knowledge of Supply Chain Management will be an advantage. Strong ability in SQL for test data preparation and results analysis.

Experience

in using JIRA, Confluence, Git, SVN, Azure DevOps, CircleCI, Zephir Squad, XRAY or equivalents.

Experience

in validating results from mathematical, predictive and statistical algorithms.

Experience

in using tools such as Excel or Postman; Selenium is desirable but not mandatory. Additional Requirements Comfortable working in a highly agile, intensely iterative software development process. Good communication and teamwork skills. Fluent level of Italian and English (C1) is a must.

Ability to work in remote team environments. Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document. U. S. applicant notice: This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.

S. ToolsGroup is CCPA/CPRA compliant. #J-18808-Ljbffr