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Destination Manager
12 ore fa
Location: Rome, Italy Contract: Freelance Start Date: To be confirmed Reporting to: Operations Manager About Carpe Diem Tours Carpe Diem Tours is an international tour operator known for delivering high-quality, experience-driven tours led by passionate local experts. As our Rome operations continue to grow, we are expanding our leadership team and are looking for Destination Managers who combine outstanding guiding skills with strong operational and people leadership. This role is ideal for experienced guides who want to stay active in the field while also taking ownership of a product line and helping shape the guest and team experience in Rome. The Role As a Destination Manager, You will act as both a leader and an active guide . You will be responsible for the quality, performance, and day-to-day operations of one of our Rome product lines, while continuing to deliver tours yourself. Each Destination Manager completes 3 tours or classes per week (approx. 12 per month) and serves as a role model for guiding excellence. Available Specialisations Walking & Colosseum Tours Food & Tipsy Tours Cooking Classes Compensation & Workload Compensation combines a fixed monthly administrative fee with flat-rate payment per event (not hourly). Indicative monthly earnings: Walking & Colosseum: approx. €1,880 Food & Tipsy Tours: approx. €2,180 Cooking Classes: approx. €2,100 Role-Specific Focus 1) Walking & Colosseum Tours High-volume logistics and scheduling Oversight of check-in staff and radio equipment 2) Food & Tipsy Tours Managing restaurant and bar partnerships Menu quality control and coordination of hosts and guides 3) Cooking Classes Oversight of the culinary school Managing chefs and hosts Supporting branded merchandise sales Key Responsibilites Deliver tours with consistently excellent guest feedback (target 4.9★ rating) Coach and support guides through regular feedback and audits Recruit, onboard, and train new team members Maintain close communication with the Operations Manager on quality, partners, and team performance Requirements Proven experience as a high-performing guide in Rome (history, food, or culinary focus) Strong leadership mindset and sense of ownership High-level Italian required for at least one of the roles (partner and vendor communication) Availability to work evenings and weekends Professional, reliable, and guest-focused approach How to Apply If you’re excited about leading a team while staying hands-on in the field, please apply via the link below and clearly indicate which Destination Manager role you are applying for: We look forward to hearing from you
