Lavori attuali relativi a Guest Experience Associate - bologna - Tenuta Petrarolo Pistola
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BOLOGNA, Italia Tenuta Petrarolo Pistola A tempo pienoGuest Experience Associate Tenuta Petrarolo Pistola•Alberobello (BA), Puglia, ItaliaWe're hiring: Guest Experience Lead (Puglia, Italy)We're looking for an exceptional Guest Experience Lead for the **** season, to take ownership of how our guests feel, and how our masseria estate looks and lives, every day.This is much more than a front desk role.It's a...
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Bologna, Italia Tenuta Petrarolo Pistola A tempo pienoA renowned hospitality property in Puglia is seeking a Guest Experience Lead for the 2026 season. This proactive leadership role focuses on enhancing guest satisfaction and maintaining the estate’s elegance. The ideal candidate will possess strong hospitality instincts, emotional intelligence, and fluency in both Italian and English. Responsibilities...
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Guest Experience Associate
4 giorni fa
Guest Experience Associate Tenuta Petrarolo Pistola•Alberobello (BA), Puglia, ItaliaWe're hiring: Guest Experience Lead (Puglia, Italy)We're looking for an exceptional Guest Experience Lead for the 2026 season, to take ownership of how our guests feel, and how our masseria estate looks and lives, every day.This is much more than a front desk role. It's a super important hospitality position for someone who can make guests feel extremely well cared for everyday.Responsibilitiesengage with clients pre-arrivalguests feel genuinely welcomed, calm, and well looked after - everydayhelp guests with daily planning for excursions, activities and outings if they wishevery room and space is set beautifully and intentionallythe house, gardens, and shared spaces are always ordered, cared for, and fault-free from a guest's perspectiveissues are noticed and resolved before guests ever see themYou'll work closely with chefs, housekeeping, maintenance, and gardens to ensure everything flows.Who this is forhas strong hospitality instincts and emotional intelligencenotices when something is \"slightly off\" and fixes itunderstands that luxury is about restraint, timing, and thoughtfulnessenjoys hosting and takes pride in beautiful, calm environmentsItalian and English FLUENCY are ESSENTIAL.What this role is notnot check-in / check-outnot transactional upsellingnot facilities managementnot reactive firefightingThis role is proactive hospitality leadership, and place making.Location: Masseria Petrarolo near Monopoli & Masseria Pistola, near Alberobello, PugliaInterested? Please apply with a short note and CV.#J-18808-Ljbffr
