Customer Service Representative
4 settimane fa
Social network you want to login/join with: Customer Service Representative - Italian - Lisbon, Naples col-narrow-left Client: Dila Recruitment Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 4627f706ea39 Job Views: 7 Posted: Expiry Date: col-wide Job Description: Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: on site Employment type: fixed term (6 months) with possibility of extension / permanent contractDUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media. Provide clear and accurate information in response to customer inquiries, following established company policies and procedures. Assist with general questions, product or service information, and basic technical support. Respond to incoming customer requests and accurately document relevant case details in the appropriate systems. Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary. Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure. Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors. Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in Italian(C2) both verbal and written. Fluent in English (minimum B2 level) Strong verbal and written communication skills across various platforms (phone, email, chat, social media). Basic understanding of customer service principles and the ability to follow standard procedures. Ability to handle technical inquiries and troubleshoot common issues with guidance. Ability to quickly learn new software and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts #J-18808-Ljbffr
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CUSTOMER SERVICE REPRESENTATIVE | FULL-TIME
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napoli, Italia Naples Airport Authority A tempo pienoCUSTOMER SERVICE REPRESENTATIVE – Front Desk – (Full-Time) WHO ARE WE? Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience. THE POSITION The Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit...
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Customer Service Representative in Porto, Portugal
4 settimane fa
Casalnuovo di Napoli, Italia Altro A tempo pienoCustomer Service Representative in Porto, Portugal ( Italian Speaking) Naples, Metropolitan City of Naples, ItalyJob Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)About the job Customer Service Representative in Porto, Portugal ( Italian Speaking) Customer Service Representative in Porto, Portugal ( Italian Speaking)Location:...
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Customer Service Representative in Porto, Portugal
1 settimana fa
Casalnuovo di Napoli, Italia Altro A tempo pienoCustomer Service Representative in Porto, Portugal ( Italian Speaking)Naples, Metropolitan City of Naples, Italy Job Openings Customer Service Representative in Porto, Portugal ( Italian Speaking) About the job Customer Service Representative in Porto, Portugal ( Italian Speaking)Customer Service Representative in Porto, Portugal ( Italian Speaking)...
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CUSTOMER SERVICE REPRESENTATIVE | FULL-TIME
4 settimane fa
Casalnuovo di Napoli, Italia Settore aeronautico e aerospaziale A tempo pienoCUSTOMER SERVICE REPRESENTATIVE – Front Desk – (Full-Time)WHO ARE WE?Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.THE POSITIONThe Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit Naples...
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Italian Customer Service Representative
2 settimane fa
Napoli, Italia Cross Border Talents A tempo pienoLocations: Portugal, Greece and Bulgaria.Work Model: On-siteRequired Languages: Italian + EnglishAbout the RoleWe are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to...
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Italian Customer Service Representative
3 settimane fa
Napoli, Italia Cross Border Talents A tempo pienoLocations: Portugal, Greece and Bulgaria. Work Model: On-site Required Languages: Italian + English About the Role We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic...
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Customer Service Representative | Full-Time
2 settimane fa
Napoli, Italia Naples Airport Authority A tempo pienoCUSTOMER SERVICE REPRESENTATIVE – Front Desk – (Full-Time)WHO ARE WE?Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.THE POSITIONThe Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit Naples...
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CUSTOMER SERVICE REPRESENTATIVE | FULL-TIME
4 giorni fa
Napoli, Italia Naples Airport Authority A tempo pienoCUSTOMER SERVICE REPRESENTATIVE – Front Desk – (Full-Time) WHO ARE WE? Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience. THE POSITION The Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit...
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Italian Customer Service Representative Remote fromGreece
4 settimane fa
Casalnuovo di Napoli, Italia Altro A tempo pienoCustomer Service Representative (Italian Speaking) Work Remotely from GreeceRemote | Full-Time | Digital Projects | Relocation Package IncludedAre you looking for an exciting new role that lets you live abroad, gain international experience, and grow your career? We’re hiring Italian‑speaking Customer Service Representatives to support top global digital...
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Customer Support Representative
2 settimane fa
Napoli, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian + English Are you a Romanian-speaking professional ready for a dynamic customer support role? We're hiring a Customer Support Representative (Romanian + English) to join our On-Site team. This is a great opportunity to use your language skills to support a major international project. What You’ll Do • Deliver...
