Stores and Events Operations Manager

Vhernier is an Italian high jewelry brand, renowned for its distinctive design, sculptural forms, and innovative use of precious materials. With a strong identity and contemporary aesthetic, Vhernier stands out in the luxury landscape for its ability to create jewelry that are true works of art.

YOUR MISSION:

The Store & Events Operations Manager will be responsible for defining, developing, and implementing the store design and visual merchandising strategy for all Vhernier boutiques/point of sales globally. This role has a worldwide responsibility and it will ensure that the brand image and experience are consistent at all sales touch points, including corners and windows of multibrand store. He/she contributes to the commercial success strengthening Vhernier's identity.

HOW WILL YOU MAKE AN IMPACT?

Store Design & Planning

• Develop and manage the design concept for new boutiques, renovations, and special projects, in line with Vhernier's brand identity and standards.
• Collaborate with external architects, designers, and suppliers for project execution, from conceptualization to opening.
• Oversee space planning, material selection, furnishings, and lighting to create luxurious and functional environments.
• Manage budgets and timelines for store design projects, ensuring adherence to deadlines and costs.
• Ensure the maintenance and updating of design standards and guidelines for all existing boutiques.

Visual Merchandising Strategy & Execution

• Define and implement Vhernier's global visual merchandising strategy, including window displays, in-store exhibitions, product presentation, and special displays.
• Create and distribute detailed visual merchandising guidelines for all boutiques, ensuring consistency and excellence in execution.
• Develop creative concepts for seasonal campaigns, new collection launches, and special events, in collaboration with Marketing and Communication teams.
• Train and support sales teams and retail managers in the application of visual merchandising guidelines.
• Monitor and analyze the effectiveness of visual merchandising strategies, proposing improvements and adaptations.

Brand Image & Consistency

• Ensure that all store design and visual merchandising elements faithfully reflect Vhernier's aesthetic, values, and luxury positioning.
• Maintain a consistent and distinctive brand image across all physical touchpoints.

Team & Stakeholder Management

• Lead, motivate, and develop a high-performing SDP&VM team, ensuring a proper development of single team member and a collaborative and proactive approach.
• Work closely with the Commercial Director, Retail, Wholesale, Marketing, Communication, and Production teams to align strategies and ensure impeccable execution.
• Manage relationships with external suppliers, agencies, and partners for store design and visual merchandising.

Budget

• Providing the proper reporting and monitoring of the annual budget for Retail and Wholesales investments in SDP and sales spaces, in close link with the Vhernier finance & accounting department.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• At least 7-10 years of progressive experience at international level in Store Design and/or Visual Merchandising roles, preferably within the luxury sector (jewelry, fashion, watchmaking) and strong creative abilities and aesthetic sense, with a deep understanding of luxury and design.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet strict deadlines.
• Strong communication and interpersonal skills.
• Excellent command of Italian and English (written and spoken). Knowledge of other languages will be considered a plus.
• Willingness to travel frequently nationally and internationally for site visits and project supervision.

CCNL Commercio

Salary Range 55K – 65K€

8 EUR Ticket for each worked day

Welfare

The final remuneration will be determined based on objective and gender-neutral criteria including candidate’s experience, skills, and qualifications, in accordance with applicable pay transparency and pay equity requirements.