Operation Manager
4 giorni fa
Direct message the job poster from Mangia's HR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott International Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton. Ensure seamless daily operations across key departments (Rooms Division, Food & Beverage, Maintenance, Guest Services), upholding Mangia’s brand standards and delivering exceptional guest experiences in line with international luxury hospitality expectations. Key Responsibilities: Coordinate daily operational activities, optimizing workflows and resource allocation Monitor service, quality, and efficiency KPIs, implementing corrective actions where needed Support the General Manager in strategic planning and achieving performance targets Lead department teams, fostering motivation, accountability, and continuous development Manage VIP guest relations and resolve issues with a proactive, solution-oriented approach Ensure compliance with safety, hygiene, and sustainability regulations Collaborate with HR on onboarding, performance reviews, and staff development Maintain high standards of service delivery across all touchpoints of the guest journey Contribute to brand consistency and operational excellence through cross-departmental coordination Requirements: Minimum 3 years of experience in operational roles within upscale or luxury hospitality Strong leadership skills with a collaborative and results-driven mindset In-depth knowledge of Rooms and F&B operations; management background preferred Fluent in English; additional languages are a plus Familiarity with PMS systems, reporting tools, and digital platforms Ability to work under pressure and adapt to dynamic environments Excellent communication and interpersonal skills, with a guest-centric approach What We Offer: Type of contract annual, seasonal Meals provided Career growth opportunities within the company Dynamic and collaborative work environment Ongoing training and access to professional development courses Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service Industries Hospitality Referrals increase your chances of interviewing at Mangia's by 2x Get notified about new Operations Manager jobs in Augusta, Sicily, Italy . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Vice Contract Manager
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Catania, Italia Operation s.r.l. A tempo pienoOPERATION SRL, società specializzata nel trasporto e montaggio di arredi con oltre 900 dipendenti e sedi presenti nelle provincie di Roma, Viterbo, Frosinone, Catania e Palermo, ricerca per ampliamento di tutto il proprio organico Vice Contract Manager per la **sede di CATANIA**. - Gestione del personale (almeno 150 risorse), organizzare e coordinare le...
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Operation Manager
3 giorni fa
Catania, Italia Ai Kosmo - Your Hotel Digital Concierge A tempo pienoDirect message the job poster from Mangia'sHR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott InternationalMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city...
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Operation Manager
3 giorni fa
Catania, Italia Ai Kosmo - Your Hotel Digital Concierge A tempo pienoDirect message the job poster from Mangia'sHR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott InternationalMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city...
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Operation Manager
4 giorni fa
catania, Italia Ai Kosmo - Your Hotel Digital Concierge A tempo pienoDirect message the job poster from Mangia'sHR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott InternationalMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city...
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Operation Manager
4 giorni fa
Catania, Italia Ai Kosmo - Your Hotel Digital Concierge A tempo pienoDirect message the job poster from Mangia'sHR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott InternationalMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city...
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Operation Manager
4 giorni fa
Catania, Italia Ai Kosmo - Your Hotel Digital Concierge A tempo pienoDirect message the job poster from Mangia's HR Referent at Mangia's Brucoli Sicily Autograph Collection by Marriott International Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city...
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Facility Manager
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Quality Assurance Assistant Manager...
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Quality Assurance Assistant Manager
3 settimane fa
Catania, Italia Gi Group S.p.A A tempo pienoGrafton LifeScience – Valorizziamo il tuo potenziale nel mondo LifeScience Siamo un team di professionisti appassionati, dedicati a valorizzare le esperienze, le competenze e il potenziale dei candidati in ambito R&D, Clinical Research, Regulatory, Quality e Operation per il settore Farmaceutico e Medicale. Lavoriamo per accompagnare ogni persona verso le...
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Quality Assurance Assistant Manager
2 giorni fa
catania, Italia Gi Group S.p.A A tempo pienoGrafton LifeScience – Valorizziamo il tuo potenziale nel mondo LifeScience Siamo un team di professionisti appassionati, dedicati a valorizzare le esperienze, le competenze e il potenziale dei candidati in ambito R&D, Clinical Research, Regulatory, Quality e Operation per il settore Farmaceutico e Medicale. Lavoriamo per accompagnare ogni persona verso le...